Microsoft Teams vs PortSIP PBX

Microsoft Teams brings chat, channels, calls, meetings, and screen sharing together, with guest access and unlimited message history. People can join meetings as guests without a Teams account, and free users can sign in with an email address or phone number without a subscription. Free group meetings and calls last up to 60 minutes; one-to-one calls have no time limit. The free plan lists 100 participants and 5 GB of cloud storage. Teams runs on Android, iOS, Linux, macOS, Windows, and the web. Its listed integrations include Microsoft 365, SharePoint, OneDrive, Outlook, Exchange, Planner, Forms, Power BI, OneNote, Power Apps, Power Automate, and LinkedIn; Teams also has over 250 integrated business apps. Business plans support up to 300 users or people, include encryption for meetings, chats, calls, and files, and can include recordings and transcripts. Business plans list 1 TB per user for Business Basic and 10 GB per user for Teams Essentials. Essentials is $4 a year, billed at $4.00 per user/month, paid yearly; Business Basic is $7 a year, billed at $7.00 per user/month, paid yearly.

PortSIP PBX is a multi-tenant communications platform for service providers and MVNOs offering Cloud PBX, UCaaS, CPaaS, and CCaaS services. It brings together call routing, SMS, WhatsApp, team messaging, contact center functions, and voice and video meetings. Customers can run it in their own data center, on premises, or on Azure, AWS, and Google Cloud; Docker deployment is supported. PortSIP says a deployment can support 50,000–100,000 simultaneous online users. Contact center tools include skill-based routing, queue strategies, wallboards, analytics, callback, and real-time monitoring and training. AI features include call and voicemail transcription, generated notes and summaries, and sentiment analysis. Microsoft 365 integration supports user provisioning, SSO, and directory and contact synchronization. Developer options include REST APIs, Pub/Sub, messaging APIs, webhooks, a calling SDK, and call control APIs. The Free Edition costs nothing and includes all features, up to two simultaneous calls, and three extensions. Paid perpetual and annual licenses provide access to all features and are based on extension users; prices require a quote. The platform and its apps support SRTP and DTLS-SRTP media encryption, with AES-256 when enabled. The product page advertises 24 x 7 support.