Microsoft Teams vs Yeastar P-Series Cloud Edition

Microsoft Teams brings chat, channels, calls, meetings, and screen sharing together, with guest access and unlimited message history. People can join meetings as guests without a Teams account, and free users can sign in with an email address or phone number without a subscription. Free group meetings and calls last up to 60 minutes; one-to-one calls have no time limit. The free plan lists 100 participants and 5 GB of cloud storage. Teams runs on Android, iOS, Linux, macOS, Windows, and the web. Its listed integrations include Microsoft 365, SharePoint, OneDrive, Outlook, Exchange, Planner, Forms, Power BI, OneNote, Power Apps, Power Automate, and LinkedIn; Teams also has over 250 integrated business apps. Business plans support up to 300 users or people, include encryption for meetings, chats, calls, and files, and can include recordings and transcripts. Business plans list 1 TB per user for Business Basic and 10 GB per user for Teams Essentials. Essentials is $4 a year, billed at $4.00 per user/month, paid yearly; Business Basic is $7 a year, billed at $7.00 per user/month, paid yearly.

Yeastar P-Series Cloud Edition brings business telephony, contact center functions and integrations together in a cloud platform. Users can make and receive calls through mobile, desktop or browser clients, with audio and video calls, screen-sharing meetings, messaging and real-time presence. Call handling includes custom routing, an auto attendant and voicemail transcription. Contact center functions cover inbound call management, outbound campaigns and messaging through WhatsApp, SMS, Facebook and Live Chat. Integrations include Microsoft Teams, Outlook, Google Workspace, Microsoft Entra ID, Red Hat SSO and CRM systems such as Salesforce, HubSpot and Zoho. CRM connections can enable click-to-call, call pop-ups and record synchronization; helpdesk connections support dialing, call logging, contact synchronization and ticket creation. The API can query PBX status, configure features, control calls and monitor events, but requires firmware 84.7.0.17 or later and API enablement. A 30-day trial includes 10 extensions and 10 concurrent calls, with full feature access and no credit card required. Optional AI Receptionist and call transcription require add-on subscriptions. Yeastar was founded in 2006 and is headquartered in Xiamen, China.