MikoPBX vs PBXware
MikoPBX
mikopbx.comPBXware
bicomsystems.comSide by side
| Figure | MikoPBX | PBXware |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · IP PBX Software | 8.2 (#7) | 7.9 (#10) |
| Spec score · Business Phone Systems | 7.9 (#115) | 8.3 (#58) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | custom |
| Deployment | The download page lists installation on a computer, Docker, cloud services, private cloud, and virtualized environments, and provides x86_64 and arm64 images. | PBXware supports hosted and on-premise deployment. |
| Product | MikoPBX is a free IP PBX for business, based on Asterisk, offered for on-premise or cloud deployment. | PBXware is a software PBX that brings voice, video, contact center features and meetings together in one platform. |
| Security | MikoPBX says it automatically blocks suspicious IP addresses; its documentation describes firewall controls for restricting access by traffic type and subnet. | Bicom Systems describes PBXware security as multilayered and says it includes call encryption. |
| Support | The support page lists paid support from 100$ per request, plus community forum, wiki, and Telegram chat options. | The Business Edition page says its support team is available around the clock. |
Plans
In their own words
PBXware
PBXware is a software PBX that brings voice, video, contact center features and meetings into one platform. Listed phone capabilities include multiple business numbers, an auto attendant, custom call routing and voicemail transcription. Communications features include audio conferencing, instant messaging, video calls, fax, presence, screen pop and screen sharing. The product is offered in Multi-Tenant, Business and Contact Center editions, with hosted and on-premise deployment. Multi-Tenant Edition lets operators manage multiple customers from one installation and add users or services as needed. The Contact Center solution supports voice, SMS, email, live chat, Facebook Messenger and WhatsApp. Named CRM integrations include Salesforce, SugarCRM, Zendesk, Zoho and Microsoft Dynamics. The developer portal describes a REST API, real-time event publisher, SDKs and ARI applications. PBXware is listed for web, Windows, macOS, iOS, Android and Linux, as well as self-hosted use. Bicom Systems says the software supports most IP phones, automated provisioning, busy lamp field and hot desking, and includes call encryption. The plans page lists Core, CX Lite and CX Pro but does not state their prices; pricing is on request. The maker says it launched PBXware in September 2004.