Mintlify vs Zendesk Guide
Mintlify
mintlify.com
Zendesk Guide
zendesk.comSide by side
| Figure | Mintlify | Zendesk Guide |
|---|---|---|
| Price from | $450/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 10 |
| Spec score · Knowledge base software | 9.1 (#6) | 9.2 (#3) |
| Audience | Mintlify says its collaborative editor is intended for engineers, product managers, customer support, marketing, and writers contributing to documentation. | both |
| Company founded | LinkedIn lists Mintlify as founded in 2022. | LinkedIn lists Zendesk as founded in 2007. |
| Company headquarters | LinkedIn lists headquarters in San Francisco, California. | LinkedIn lists Zendesk headquarters in San Francisco, California. |
| Company legal name | Crunchbase lists the legal name as Mintlify, Inc. | The Google Play listing identifies the developer as Zendesk, Inc. |
| Company size | LinkedIn lists 51–200 employees, while Crunchbase lists 51–100. | LinkedIn places Zendesk in the 5,001–10,000 employee size range. |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Integrations | Listed integrations include Google Analytics, Google Tag Manager, Mixpanel, Twilio Segment, Heap, Amplitude, Fathom, HubSpot Breeze Intelligence, LogRocket, Pirsch, Plausible and PostHog. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Rating on G2 | 4.6 out of 5 from 19 reviews | 4.3 out of 5 from 7,715 reviews |
| Rating on Gartner Peer Insights | 4.5 out of 5 from 2 reviews | 4.4 out of 5 from 1,061 ratings |
| SSO support | Yes | Yes |
| Paid from | 450 | 55 |
| What it does | Mintlify is a documentation platform that creates, maintains and publishes developer documentation and API references. | Zendesk Guide provides customizable internal, IT, agent-only and customer-facing knowledge bases with self-service access. |
Plans
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Mintlify
Mintlify is a documentation and knowledge platform built for developers and AI agents. Its GitHub App deploys documentation when repository changes are pushed, and its API playground can be generated from OpenAPI or AsyncAPI schemas. Mintlify also generates a search MCP server that lets AI clients such as Claude, Cursor, Goose, and ChatGPT search and retrieve site content. Documentation sites can embed Intercom or Front support widgets through the integrations field in docs.json. The collaborative editor is intended for contributors across engineering, product, customer support, marketing, and writing. Starter costs nothing and includes five editor seats, a custom domain, web editor, authentication, MCP server, and API playground. Pro costs $450 a month, billed monthly, and includes unlimited editor seats, 10,000 credits per month, and $0.01 per credit in overages. Mintlify Desktop is in beta for macOS, Windows, and Linux, with stated minimum operating-system requirements. Mintlify says sensitive organizational and user data is encrypted at rest with AES256-GCM and that it responds to support requests within two business days.
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.