Mitchell 1 Manager SE vs Shop Boss
Mitchell 1 Manager SE
mitchell1.com
Shop Boss
shopboss.netSide by side
| Figure | Mitchell 1 Manager SE | Shop Boss |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 7 |
| Spec score · Auto Repair Shop Software | 7.8 (#6) | 8.6 (#1) |
| Spec score · Garage Management software | 7.8 (#10) | 8.6 (#3) |
| Spec score · Repair Shop Software | 7.8 (#11) | 8.6 (#5) |
| Spec score · Automotive Repair Software | 7.7 (#22) | 8.6 (#7) |
| Headquarters | San Diego, California, United States | 2035 Lakeside Center Way, Suite 100, Knoxville, TN 37922, United States |
| Support | Mitchell 1 says Manager SE customers receive technical support at no additional cost, including one-on-one training; its technical support page handles software, installation, and data-update assistance. | TrustRadius lists chat, knowledgebase/FAQ, forum/community, email, and phone support for both free and paid support categories. |
Plans
Shop Boss
- Gold$199 a month
- CRM + Online Service Scheduler$224 a month
- Platinum$349 a month
- Customer & Vehicle Data Transfer$399, paid once
- Premier$449 a month
- Premier Plus$649 a month
- Customer, Vehicle, Repair History & Inventory Data Transfer$899, paid once
In their own words
Mitchell 1 Manager SE
Mitchell 1 Manager SE is shop management software for independent repair shops serving autos and light-duty trucks. It organizes estimates and invoices, parts catalogs, mobile vehicle inspections, appointments, tasks, and reporting. Job View groups labor and parts into jobs, tracks profitability, and supports job-specific discounts; ProDemand repair information can supply labor and parts details for estimates. The Scheduler handles day, week, month, or custom date ranges, with drag-and-drop appointment and resource assignment. More than 180 reports and dashboards cover measures including revenue, repair order profit, parts ordering, and technician efficiency. The software uses a hybrid-cloud model, storing shop data locally and in the cloud in real time, and Manager SE Connection backs up shop management data to a secure cloud location daily. Optional features include payment processing, digital inspections, and text messaging. Pricing is available on request. Version 9.x requires Windows 10 version 22H2 or higher; Windows 11 64-bit is recommended, and Apple Silicon is not supported.