Mitto vs Sendbird Chat
Mitto
mitto.ch
Sendbird Chat
sendbird.comSide by side
| Figure | Mitto | Sendbird Chat |
|---|---|---|
| Price from | — | $349/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Communication Platform as a Service (cPaaS) Platforms | 7.5 (#12) | 7.9 (#8) |
| Headquarters | Zug, Switzerland | San Mateo, California, USA |
| Integrations | Mitto says it connects with platforms including HubSpot, Salesforce, and Shopify. | The chatbot interface supports chatbots that send and receive messages, while post-event webhooks can support custom notifications, CRM, and support desk integrations. |
| SDK languages | Node.js,C# | The Chat SDKs listed include Android, iOS, JavaScript, .NET, Unity, and Flutter. |
| Security | Mitto’s SMS API requires an API key on every request, and Mitto says client request IPs must be allowlisted. | Sendbird states that its server supports TLS v1.3, message files use AES256 encryption, and IP whitelisting is available. |
| Support | Mitto describes partner onboarding, technical training, and ongoing support from its team. | The product page describes SDKs, UI kits, sample apps, dashboards, documentation, and white-glove support for developers. |
Plans
Sendbird Chat
- Free trialFree
- Starter 5K$349 a month
- Pro 5K$499 a month
- EnterprisePriced on request
In their own words
Sendbird Chat
Sendbird Chat has no write-up on Specifiction yet; its figures are above.