Mixdesk vs QualifyBase
Mixdesk
mixdesk.com
QualifyBase
qualifybase.comSide by side
| Figure | Mixdesk | QualifyBase |
|---|---|---|
| Price from | $49/mo | $40/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Lead Qualification Software | 8.8 (#5) | 7.2 (#17) |
| API | The API reference describes token-authenticated access to conversations, contacts and other data, and notes that conversation query data is limited to the most recent six months. | The developer guide says its API provides programmatic access to leads, availability, appointment booking, and webhook events. |
| Channels | Supported channels include WhatsApp, Instagram, Facebook Messenger, TikTok, LINE, Telegram, website chat and email. | It supports WhatsApp Business, Instagram Direct, Facebook Messenger, SMS, email, web chat, and voice phone calls. |
| Company | The site identifies Beautiful Interaction International Co., Limited as the company behind Mixdesk and says the Mixdesk global brand launched in 2024. | The Terms identify Qualify Base as a Delaware limited liability company. |
| Headquarters | LinkedIn lists Mixdesk headquarters in Hong Kong, Hong Kong. | Lewes, Delaware, United States |
| Integrations | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. | The site names Make, Zapier, webhooks, and a public API for syncing leads, appointments, campaign contacts, and updates. |
| Product | Mixdesk is an AI customer engagement platform that combines messaging channels, automation, AI Agents and human collaboration in one workspace. | QualifyBase is an AI agent platform for conversation-led businesses that answers leads, qualifies interest, follows up, calls, books, and routes conversations. |
| Support | Mixdesk publishes support standards listing 24/7 website live support across its plans, with priority support for Expert. | The Pro plan lists priority support with same-business-day service and a dedicated account manager. |
Plans
In their own words
Mixdesk
Mixdesk brings messaging, web chat, and email into a shared customer engagement workspace. Its channels include WhatsApp, Instagram, Facebook Messenger, TikTok Business, LINE, Telegram, web chat, in-app SDK, and email. AI Agents can respond using approved knowledge, qualify leads, take configured actions, and pass conversations to a human with context. Mixdesk says its AI Agent understands and replies in 27+ languages, with real-time two-way translation. Automation can route conversations to a team, agent, or AI, and supports follow-ups, broadcasts, and team workflows. Coze and Dify integrations are listed, alongside APIs, SDKs, and webhooks. All plans include unlimited teammates without per-seat fees. The Free plan includes 10 conversations, 10 connected channel accounts, 100 translation characters, and no AI messages; paid plans start at $49 per month. AI messages are metered separately, and providers bill third-party channel fees separately. Platforms include Android, iOS, web, and API.
QualifyBase
QualifyBase has no write-up on Specifiction yet; its figures are above.