Mixdesk vs SleekFlow
Mixdesk
mixdesk.com
SleekFlow
sleekflow.ioSide by side
| Figure | Mixdesk | SleekFlow |
|---|---|---|
| Price from | $49/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Social Customer Service Software | 9.0 (#3) | 7.9 (#12) |
| AI Agents | AI Agents can be configured with a role, tone, goals and knowledge bases, then assigned to conversations through automated workflows. | AI agents can use business data to recommend products, schedule bookings, and resolve support tickets. |
| Headquarters | LinkedIn lists Mixdesk headquarters in Hong Kong, Hong Kong. | Hong Kong |
| Integrations | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. | Listed channels and integrations include WhatsApp, TikTok Business Messaging, Facebook Messenger, Instagram DM, SMS, Shopify, HubSpot, Salesforce CRM, and Google Sheets. |
| Product | Mixdesk is an AI customer engagement platform that combines messaging channels, automation, AI Agents and human collaboration in one workspace. | SleekFlow describes itself as an agentic AI platform that unifies communication channels and uses AI agents to support sales and customer conversations. |
| Security | The privacy policy says the company uses encryption, anonymization, access controls and security audits to protect user information. | The Trust Center lists ISO/IEC 42001:2023, SOC 2 Type II, and ISO/IEC 27001:2022 as certified, and GDPR as compliant. |
| Support | Mixdesk publishes support standards listing 24/7 website live support across its plans, with priority support for Expert. | The pricing page says every user gets 24/7 AI chat support and office-hour email support; Premium adds human chat support Monday to Friday during listed regional hours. |
Plans
SleekFlow
- Essential$49 a month
- Pro$109 a month
- Premium$279 a month
- EnterprisePriced on request
In their own words
Mixdesk
Mixdesk brings messaging, web chat, and email into a shared customer engagement workspace. Its channels include WhatsApp, Instagram, Facebook Messenger, TikTok Business, LINE, Telegram, web chat, in-app SDK, and email. AI Agents can respond using approved knowledge, qualify leads, take configured actions, and pass conversations to a human with context. Mixdesk says its AI Agent understands and replies in 27+ languages, with real-time two-way translation. Automation can route conversations to a team, agent, or AI, and supports follow-ups, broadcasts, and team workflows. Coze and Dify integrations are listed, alongside APIs, SDKs, and webhooks. All plans include unlimited teammates without per-seat fees. The Free plan includes 10 conversations, 10 connected channel accounts, 100 translation characters, and no AI messages; paid plans start at $49 per month. AI messages are metered separately, and providers bill third-party channel fees separately. Platforms include Android, iOS, web, and API.
SleekFlow
SleekFlow is a paid agentic AI platform that brings customer conversations into an omnichannel inbox and connects them with CRM profiles. Profiles can include lifecycle stage, purchase history, and owner assignment. AI agents use business data to recommend products, schedule bookings, and resolve support tickets. Other listed tools include broadcast campaigns, an automation flow builder, analytics, lifecycle management, and ticketing. Channels and integrations include WhatsApp, TikTok Business Messaging, Facebook Messenger, Instagram DM, SMS, Shopify, HubSpot, Salesforce CRM, and Google Sheets. SleekFlow identifies itself as an official WhatsApp Business Solution Provider, with shared inbox and interactive messaging features. It supports Android, iOS, web, and API access. Plans include Essential at $49 a month, Pro at $109 a month, Premium at $279 a month, and custom Enterprise pricing. A 7-day Pro trial is available without a credit card; there is no free plan.