Momence vs Pike13

Momence combines bookings, payments, marketing, customer communication, and business operations for fitness and wellness businesses. It supports scheduling classes, appointments, workshops, events, and other experiences, with configurable availability, booking rules, capacity, pricing, and staff assignments. Its Inbox handles two-way SMS, in-app messages, email, Instagram DMs, and Facebook DMs. Sequences automate customer journeys based on activity such as new purchases, missed classes, or inactivity, and an AI Inbox Agent can handle routine questions and eligible booking or membership requests before escalating cases that need a person. Payments can be made online or in person, with saved payment methods and payment plans. The free customer app supports booking, but customers cannot search for other businesses in it. Momence is available on Android, iOS, and web, and businesses can activate a 14-day free trial by switching to a Studio Account in Settings. Pricing is tailored to each business and available by quote. Momence says its full platform is not HIPAA compliant; intake forms are not HIPAA compliant and should not be used to store medical PHI.

Pike13 provides scheduling, enrollment, payment, and skill-tracking software for activity-based businesses, including fitness studios, gyms, swim schools, martial arts academies, dance schools, education programs, and recreation businesses. It handles classes, courses, appointments, recurring events, waitlists, and client self-booking. Billing supports recurring charges, prepaid plans, passes, gift cards, and payment-processing integrations. Family Accounts link child profiles with a parent account for managing dependent bookings, payments, and schedules. All plans include unlimited staff seats and client profiles, as well as staff, client, and kiosk apps for iOS and Android; the desktop portal runs in a browser. Listed integrations include Mailchimp, Zapier, Google Analytics, Facebook Pixel, ClassPass, Smartwaiver, Perkville, and Looker. Pike13 says payment details are encrypted and tokenized, with raw card data held by payment partners rather than Pike13. Multi-factor authentication is required for staff, managers, and owners. Plans have 12-month contracts and are billed monthly: Essential is $159 a month, Advanced is $225 a month, and Premium is $286 a month. The maker also lists pricing from $139/mo (annual) and a 7-day trial.