Mon Ami vs Primero
Mon Ami
monami.io
Primero
primero.orgSide by side
| Figure | Mon Ami | Primero |
|---|---|---|
| Price from | — | $687.50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 6 |
| Spec score · Case Management Software | 7.8 (#56) | 8.8 (#9) |
| Audit trail | Yes | Yes |
| Case management | Case management puts care plans, assessments, services, and notes in one connected client record. | Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools. |
| Custom case fields | Yes | Yes |
| Deployment | cloud | hybrid |
| Founded | 2018 | 2013 |
| Case intake forms | Yes | Yes |
| Interoperability | The case management page describes an open REST API, HL7 FHIR R4, and integrations with state systems, health information exchanges, and EHRs. | Primero describes its integrations as auditable and oriented toward safe data sharing, coordination, reduced duplication, and improved response times. |
| Purpose | Mon Ami is a data system purpose-built for aging and disability service providers. | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. |
| Reporting dashboards | Yes | Yes |
| Security | The company says systems handling protected health information are HIPAA-compliant, encrypt PHI in transit and at rest, and use a documented breach-notification process. | The maker says role-based permissions restrict access to sensitive data according to users’ need to know. |
| Support | Mon Ami describes support from a team familiar with aging and disability services, OAAPS, NORS, and compliance requirements. | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. |
Plans
Primero
- Tier 1: DIYFree
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
In their own words
Primero
Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.