Monosnap vs Usersnap
Monosnap
monosnap.aiUsersnap
usersnap.comSide by side
| Figure | Monosnap | Usersnap |
|---|---|---|
| Price from | $2.50/mo | €49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 5 |
| Spec score · Screenshot Annotation Software | 9.0 (#3) | 8.6 (#4) |
| Browser extension | The Chrome extension can record desktop, window or browser content in WebM and GIF and add audio to videos. | The browser extension captures screenshots and submits feedback without requiring a widget on the target site, and supports Chrome and Firefox. |
| Enterprise security | Enterprise includes advanced ACL, settings control, single sign-on, enterprise SLAs and support, and zero-trust integrations. | Enterprise plans include security and compliance support, SSO and SAML, a 99.9% uptime SLA, dedicated partnership, and procurement support. |
| Free plan | Yes | No |
| Headquarters | 2035 Sunset Lake Rd B2, Newark, Delaware 19702-2600, United States | Linz, Austria |
Plans
Monosnap
- FreeFree
- Non-Commercial$2.50 a month
- Commercial$5 a month
- EnterprisePriced on request
- FreePrice not published
Usersnap
- Starter€49 a month
- Growth€129 a month
- Professional€219 a month
- Premium€459 a month
- EnterprisePriced on request
In their own words
Monosnap
Monosnap captures, edits, uploads, and shares screenshots and videos. Users can capture the full screen, a selected area, or a window, and use hotkeys for capture. The editor supports highlighting, blurring sensitive information, drag-and-drop editing, and export to an external editor. Monosnap records video and GIFs, while the Chrome extension can capture desktop, window, or browser content in WebM and GIF and add audio to videos. OCR text extraction, scrolling capture, annotation tools, and shareable links are listed. Supported formats include PNG, JPG, MP4, GIF, WEBM, WEBP, SVG, and MOV. It is available on the web, Windows, macOS, Linux, and as a Chrome extension. The Free plan is free and includes 2 GB storage, a 100 MB single-file upload limit, five-minute video recordings, and 1,000 monthly uploads. Non-Commercial, Commercial, and Enterprise plans are listed without prices. Commercial offers team accounts, unlimited apps, and private links; Enterprise includes single sign-on, advanced access controls, tailored support, and security options. Commercial or public use is paid and may require an additional agreement.
Usersnap
Usersnap is a product evidence platform that gathers customer signals for product decisions. Users can annotate screenshots and record screen video with audio to explain issues. Feedback collection includes CSAT, NPS, polls, and thumbs-up/down surveys, with conditional questions and targeted audiences. AI tools summarize feedback, identify urgent issues and frequently requested topics, and suggest replies. Integrations include Zoom, Gong, Intercom, ServiceNow, Jira, Asana, Linear, Azure DevOps, and Zendesk. Two-way status synchronization is available for Jira, Jira Product Discovery, Azure DevOps, Asana, and Linear. A Chrome and Firefox extension captures screenshots without a widget on the target site. iOS and Android SDKs support forms and surveys, but not screen capture or annotation. The cloud service runs in European AWS data centers and names SOC 1, SOC 2, and ISO 27001 certifications for those centers. Plans start at $49 a month, billed €49 /month.