Mouseflow vs OpenReplay
Mouseflow
mouseflow.com
OpenReplay
openreplay.comSide by side
| Figure | Mouseflow | OpenReplay |
|---|---|---|
| Price from | $25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 9 | 4 |
| Spec score · Heatmap and session replay tools | 9.2 (#4) | 9.1 (#6) |
| Spec score · Session Recording Software | 8.9 (#7) | 8.7 (#9) |
| Spec score · Session Replay Software | 8.8 (#8) | 8.7 (#11) |
| Free plan | Yes | Yes |
| Integrations | The integration catalog lists 42 integrations, including Google Analytics, Google Tag Manager, Adobe Analytics, AB Tasty, Shopify, Google Ads, Salesforce, Slack and Microsoft Teams. | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. |
| Mobile capture | Yes | Yes |
| Monthly session limit | 5000 | 50000 |
| Rage-click detection | Yes | Yes |
| Security | Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and its US data center meets HIPAA standards. | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. |
| Session recordings | Yes | Yes |
| Session replay | The platform recreates individual visitor sessions in video-style playback, including clicks, scrolling and other interactions. | It reconstructs users’ visual experiences, including DOM structure, clicks, scrolls, inputs and page changes. |
| Support | Official materials advertise live chat and email support, with priority support and customer-success-manager options on higher tiers. | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. |
| What it does | Mouseflow records website interactions and analyzes them with replays, heatmaps, funnels, forms and feedback tools. | OpenReplay is an open-source session replay, co-browsing and product analytics platform for understanding how users experience applications. |
Plans
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
OpenReplay
- Open-SourceFree
- ServerlessPrice not published
- Dedicated$199 a month
- EnterprisePriced on request
In their own words
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.
OpenReplay
OpenReplay has no write-up on Specifiction yet; its figures are above.