Mouseflow vs Ptengine
Mouseflow
mouseflow.com
Ptengine
ptengine.comSide by side
| Figure | Mouseflow | Ptengine |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 0 |
| Spec score · Heatmap and session replay tools | 9.2 (#4) | 7.4 (#54) |
| Company history | Mouseflow says it started in 2009 and has helped over 210,000 teams. | Ptengine’s About page says Ptmind’s adventure started in 2010. |
| Compliance | Mouseflow lists GDPR, EU-U.S. Data Privacy Framework, CCPA/CPRA, HIPAA for the US region, PCI DSS payment vendors and ISO 27001 infrastructure among its compliance frameworks. | Ptengine's CDP page says it is SOC 2, Privacy Shield, and CSA compliant. |
| Founded | 2009 | 2010 |
| Free plan | Yes | Ptengine's terms say users may evaluate the service using the free plan. |
| Headquarters | Copenhagen, Denmark | Tokyo, Japan |
| Heatmaps | Mouseflow provides click, scroll, geo, attention, movement, interactive and friction heatmaps. | Ptengine offers heatmaps to help users understand visitor interactions on websites. |
| Integrations | The integration catalog lists 42 integrations, including Google Analytics, Google Tag Manager, Adobe Analytics, AB Tasty, Shopify, Google Ads, Salesforce, Slack and Microsoft Teams. | Ptengine's CDP can connect data sources including Salesforce, Google Sheets, Mailchimp, and company databases. |
| Mobile capture | Yes | Yes |
| Privacy | Mouseflow says it masks IP addresses automatically and stores EU customer data within the EU. | The privacy policy says Ptengine automatically processes IP addresses so they cannot identify a specific individual. |
| Product | Mouseflow tracks clicks, mouse movement, scrolls, forms, and page content as visitors browse a website, then sends the data to its platform. | Ptengine describes itself as an all-in-one platform for website analytics and optimization. |
| Security | Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and its US data center meets HIPAA standards. | Ptmind says it takes organizational, human, physical, and technical safety measures based on the JIS Q 15001 personal information protection management system. |
| Support | Official materials advertise live chat and email support, with priority support and customer-success-manager options on higher tiers. | Ptengine provides a Help Center and offers demo booking through its site. |
Plans
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
In their own words
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.