Mouseflow vs rrweb Cloud
Mouseflow
mouseflow.comrrweb Cloud
rrweb.comSide by side
| Figure | Mouseflow | rrweb Cloud |
|---|---|---|
| Price from | $25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 9 | 3 |
| Spec score · Session Recording Software | 8.9 (#7) | 7.7 (#23) |
| Founded | 2009 | 2018 |
| Headquarters | Copenhagen, Denmark | Amsterdam, Netherlands |
| Integrations | The integration catalog lists 42 integrations, including Google Analytics, Google Tag Manager, Adobe Analytics, AB Tasty, Shopify, Google Ads, Salesforce, Slack and Microsoft Teams. | The maker identifies Sentry, PostHog, Datadog, New Relic, Highlight, Mixpanel, Amplitude, and Pendo as products that trust or use rrweb. |
| Privacy | Mouseflow says it masks IP addresses automatically and stores EU customer data within the EU. | The recorder can mask, block, or ignore sensitive fields in the browser before capture. |
| Support | Official materials advertise live chat and email support, with priority support and customer-success-manager options on higher tiers. | The Platform License includes enterprise support and SLAs, while the open-source edition lists community support. |
Plans
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
In their own words
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.