Mouseflow vs WatchThemLive
Mouseflow
mouseflow.com
WatchThemLive
watchthem.liveSide by side
| Figure | Mouseflow | WatchThemLive |
|---|---|---|
| Price from | $25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 1 |
| Spec score · Heatmap and session replay tools | 9.2 (#4) | 7.6 (#50) |
| Spec score · Session Recording Software | 8.9 (#7) | 7.3 (#30) |
| Free plan | Yes | Yes |
| Heatmaps | Mouseflow provides click, scroll, geo, attention, movement, interactive and friction heatmaps. | Its heatmaps visualize user activity, including clicks, to show which parts of a page attract attention. |
| Installation | Installation normally consists of adding a JavaScript snippet before the closing body tag; plugins and integrations are also available. | The installation guide says to add a tracking code to a website to collect data for replays and heatmaps. |
| Mobile capture | Yes | Yes |
| Privacy | Mouseflow says it masks IP addresses automatically and stores EU customer data within the EU. | The About page says WatchThemLive cares about users’ privacy and data security. |
| Rage-click detection | Yes | Yes |
| Session recordings | Yes | Yes |
| Support | Official materials advertise live chat and email support, with priority support and customer-success-manager options on higher tiers. | The About page provides the contact email address [email protected]. |
Plans
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
In their own words
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.
WatchThemLive
WatchThemLive has no write-up on Specifiction yet; its figures are above.