Mouseflow vs Zoho PageSense
Mouseflow
mouseflow.com
Zoho PageSense
zoho.comSide by side
| Figure | Mouseflow | Zoho PageSense |
|---|---|---|
| Price from | $25/mo | $20/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 9 | 3 |
| Spec score · Heatmap and session replay tools | 9.2 (#4) | 9.5 (#1) |
| Spec score · Session Replay Software | 8.8 (#8) | 8.6 (#12) |
| Compliance | Mouseflow lists GDPR, EU-U.S. Data Privacy Framework, CCPA/CPRA, HIPAA for the US region, PCI DSS payment vendors and ISO 27001 infrastructure among its compliance frameworks. | The PageSense features page says it complies with GDPR standards and HIPAA regulations for handling personal health information. |
| Free plan | Yes | Yes |
| Heatmaps | Mouseflow provides click, scroll, geo, attention, movement, interactive and friction heatmaps. | Heatmaps visualize visitor clicks, scrolling and engagement on page elements. |
| Integrations | The integration catalog lists 42 integrations, including Google Analytics, Google Tag Manager, Adobe Analytics, AB Tasty, Shopify, Google Ads, Salesforce, Slack and Microsoft Teams. | Listed integrations include OpenAI, Zapier, Google Analytics, Google Tag Manager, Google Ads, Mixpanel, KISSmetrics, Intercom and multiple Zoho applications. |
| Privacy | Mouseflow says it masks IP addresses automatically and stores EU customer data within the EU. | Session recordings mask keystrokes and inputs by default, and users can mask selected page elements and areas. |
| Rating on Capterra | 4.7 out of 5 from 122 reviews. | 4.5 out of 5 from 17 reviews |
| Rating on G2 | 4.6 out of 5 from 690 reviews. | 4.1 out of 5 from 38 reviews |
| Rating on GetApp | 4.7 out of 5 from 122 reviews. | 4.5 out of 5 from 17 reviews |
| Rating on Software Advice | 4.7 out of 5 from 122 reviews. | 4.5 out of 5 from 17 reviews |
| REST API | Mouseflow offers a REST API with US and EU endpoints, HTTP Basic authentication, JSON responses and resource-oriented URLs. | The public API uses OAuth 2.0 and JSON REST endpoints for goals, experiments, audiences and full-tracking reports. |
| Support | Official materials advertise live chat and email support, with priority support and customer-success-manager options on higher tiers. | The pricing page directs customers to the support center, [email protected], and community forums. |
| Usage limit | When an account runs out of its plan's monthly sessions, tracking stops until the next refill unless the customer requests a refill or upgrades. | If a plan’s monthly tracked user count is exceeded, running experiments are paused, while configurations and reports remain accessible. |
| What it does | Mouseflow records website interactions and analyzes them with replays, heatmaps, funnels, forms and feedback tools. | Zoho PageSense combines behavioral analytics, experimentation and personalization for websites and mobile applications. |
Plans
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
Zoho PageSense
- Forever FreeFree
- Professional$20 a month
- Enterprise$49 a month
In their own words
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.
Zoho PageSense
Zoho PageSense is a no-code platform for analyzing site metrics, testing changes, and improving conversions. Its web analytics include real-time reports, segmentation, filtering, data visualization, conversion-cycle tracking, and Zia insights. Heatmaps, session recordings, form analytics, and funnel analysis help identify visitor behavior and drop-offs. Testing options include A/B tests, split URL tests, and server-side full-stack tests. PageSense also offers polls, pop-ups, and web and mobile push notifications. Its Android and iOS SDKs support app interaction tracking, in-app events, and push notifications. A Chrome extension lets users create and manage experiments in the browser. Integrations include Zapier, Google Ads, Intercom, Zoho Sites, Zoho SalesIQ, Zoho Forms, Zoho Commerce, and Zoho Desk. Session recordings mask keystrokes and inputs by default, and users can mask selected page areas. The Forever Free plan costs nothing and includes 5,000 monthly tracked users, one project, one month of data retention, and five goals. A 15-day trial offers full feature access, 5,000 monthly tracked users, and three projects, with no credit card required. If a plan's tracked-user allowance is exceeded, experiments pause while configurations and reports remain accessible.