MrTask vs Odyssee Field Service
MrTask
mrtask.com
Odyssee Field Service
wello.solutionsSide by side
| Figure | MrTask | Odyssee Field Service |
|---|---|---|
| Price from | $39.99/mo | €22/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 9 |
| Spec score · Field Service Management Software | 8.9 (#6) | 9.2 (#2) |
| Company size | LinkedIn lists Field Complete at 11–50 employees. | LinkedIn lists Wello Solutions as a privately held software-development company with 51–200 employees. |
| Free plan | No | No |
| Headquarters | The company website lists its address as 6400 Riverside Dr, Sandy Springs, GA 30328. | Brussels, Belgium |
| Integrations | Official pages identify QuickBooks Online, QuickBooks Desktop, Stripe, Zapier and an open API as integrations or connectivity options. | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. |
| Mobile app | The technician app supports job schedules, photos, signatures, on-site invoicing and payments, and offline work that syncs when connectivity returns. | The technician app supports offline access, work-order execution, and customer signatures. |
| Rating on Apple App Store | 5.0 out of 5 from 6 ratings | 4.3 out of 5 from 6 ratings |
| Rating on Capterra | 4.9 out of 5 from 22 reviews | 4.8 out of 5 from 9 reviews |
| Rating on G2 | 3.5 out of 5 stars from 1 review | 4.7 out of 5 from 3 reviews |
| Rating on GetApp | 4.9 out of 5 from 22 reviews | 4.8 out of 5 from 9 reviews |
| Security | MrTask says it uses encryption in transit and role-based access controls, while disclaiming that no system is completely secure. | The pricing page lists SSL encryption, hosting on Microsoft Azure, and regular security assessments with third-party security firms. |
| Support | Every plan includes chat and email support; Team and Business add phone support, with Enterprise receiving a dedicated representative. | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. |
| What it does | MrTask is field-service and property-maintenance software covering work intake through final payment for contractors, trade businesses and property managers. | Wello Solutions, formerly Odyssee Field Service, manages installation, maintenance and repair operations with equipment records, work orders, planning, mobile execution and reports. |
Plans
MrTask
- Solo$39.99 a month
- TeamPrice not published
- Business$199.99 a month
- EnterprisePriced on request
Odyssee Field Service
- Essential€35 a month
- Advanced€59 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- EnterprisePriced on request
- Enterprise AIPriced on request
- UltimatePriced on request
In their own words
MrTask
MrTask is field service software for contractors that manages work from intake and scheduling through invoicing and payment. Its tools include dispatch, job management, estimates, customer management, GPS tracking, and reporting. The technician app supports schedules, photos, signatures, on-site invoices and payments, and offline work that syncs when connectivity returns. Stripe processes card payments from the web hub, mobile app, and invoice payment buttons, including Tap to Pay on supported phones. MrTask connects to QuickBooks Online for accounting and Stripe for card payments; its pricing page also lists QuickBooks Desktop, an open API, and Zapier on Business. QuickBooks Online is the only accounting integration, with no Xero, Sage, or NetSuite connection. Every plan includes chat and email support, and customers can export data at any time. The Solo plan costs $39.99 a month, billed monthly, and a 14-day trial is available. There is no free plan.
Odyssee Field Service
Odyssee Field Service, presented as Wello Solutions, is field service management software for companies handling installation, maintenance, and repair. Teams can create, assign, track, and complete work orders with service reports. Scheduling includes drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel-time information. The technician app supports offline work-order execution and customer signatures. The software is listed for Android, iOS, web, and Windows, and includes vehicle dispatch, territory management, board schedule views, and live location tracking. Wello describes a documented API and more than 3,000 no-code integrations through Zapier; a described case connects it with Odoo. Listed safeguards include SSL encryption, Microsoft Azure hosting, and regular assessments by third-party security firms. Plans require a minimum of three users. Essential is €35/user/mo and Advanced is €59/user/mo; Expert is €89/user/mo when billed annually. A free trial is available, but there is no free plan.