MrTask vs ServiceChannel
MrTask
mrtask.com
ServiceChannel
servicechannel.comSide by side
| Figure | MrTask | ServiceChannel |
|---|---|---|
| Price from | $39.99/mo | $500/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Field Service Management Software | 8.9 (#6) | 8.4 (#26) |
| Company history | The company says MrTask started in 2019 as Field Complete and later rebranded as MrTask. | ServiceChannel says it has served multi-site businesses since 1999 and joined Fortive in 2021. |
| Company legal name | The service is owned and operated by Field Complete Inc., doing business as MrTask. | The privacy policy identifies the company as ServiceChannel.com, Inc. |
| Headquarters | The company website lists its address as 6400 Riverside Dr, Sandy Springs, GA 30328. | Greenville, South Carolina, United States |
| Integrations | Official pages identify QuickBooks Online, QuickBooks Desktop, Stripe, Zapier and an open API as integrations or connectivity options. | REST APIs support work-order creation and updates, check-in/out, proposal submission, invoice generation and status tracking. |
| Mobile app | The technician app supports job schedules, photos, signatures, on-site invoicing and payments, and offline work that syncs when connectivity returns. | The ServiceChannel Mobile app supports work orders, asset records, proposals, invoices, site audits, and push notifications on iOS and Android. |
| Rating on Apple App Store | 5.0 out of 5 from 6 ratings | 4.7 out of 5 from 777 ratings |
| Rating on Capterra | 4.9 out of 5 from 22 reviews | 4.5 out of 5 from 157 reviews |
| Rating on G2 | 3.5 out of 5 stars from 1 review | 4.2 out of 5 from 168 reviews |
| Rating on GetApp | 4.9 out of 5 from 22 reviews | 4.5 out of 5 from 157 reviews |
| Rating on Google Play | 3.2 out of 5 from 16 reviews | 4.06 out of 5 from 380 ratings |
| Security | MrTask says it uses encryption in transit and role-based access controls, while disclaiming that no system is completely secure. | The company links to a Trust Center and publishes a Product Security Incident Response Policy, but the opened Trust Center page did not expose details. |
| What it does | MrTask is field-service and property-maintenance software covering work intake through final payment for contractors, trade businesses and property managers. | ServiceChannel is a facilities-management system for multi-location organizations to manage maintenance work orders, invoices, providers, projects and assets in one system. |
Plans
MrTask
- Solo$39.99 a month
- TeamPrice not published
- Business$199.99 a month
- EnterprisePriced on request
ServiceChannel
- Provider API integration$500 a month
- ServiceChannel ManagedPriced on request
- ServiceChannel PlatformPriced on request
- ServiceChannel PlatformPriced on request
In their own words
MrTask
MrTask is field service software for contractors that manages work from intake and scheduling through invoicing and payment. Its tools include dispatch, job management, estimates, customer management, GPS tracking, and reporting. The technician app supports schedules, photos, signatures, on-site invoices and payments, and offline work that syncs when connectivity returns. Stripe processes card payments from the web hub, mobile app, and invoice payment buttons, including Tap to Pay on supported phones. MrTask connects to QuickBooks Online for accounting and Stripe for card payments; its pricing page also lists QuickBooks Desktop, an open API, and Zapier on Business. QuickBooks Online is the only accounting integration, with no Xero, Sage, or NetSuite connection. Every plan includes chat and email support, and customers can export data at any time. The Solo plan costs $39.99 a month, billed monthly, and a 14-day trial is available. There is no free plan.
ServiceChannel
ServiceChannel has no write-up on Specifiction yet; its figures are above.