MrTask vs ServiceWorks
MrTask
mrtask.comServiceWorks
service.worksSide by side
| Figure | MrTask | ServiceWorks |
|---|---|---|
| Price from | $39.99/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 8 |
| Spec score · Field Service Management Software | 8.9 (#6) | 8.6 (#20) |
| Company legal name | The service is owned and operated by Field Complete Inc., doing business as MrTask. | The Google Play listing identifies the developer as Service Works, LLC. |
| Headquarters | The company website lists its address as 6400 Riverside Dr, Sandy Springs, GA 30328. | Creve Coeur, Missouri, United States |
| Integrations | Official pages identify QuickBooks Online, QuickBooks Desktop, Stripe, Zapier and an open API as integrations or connectivity options. | Official integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections. |
| Mobile field work | The technician app supports schedules, job creation, photos, signatures, invoicing, payments and offline work that synchronizes later. | SWOpsCenter supports mobile job details, status updates, notes, service history, signatures and payments. |
| Rating on Capterra | 4.9 out of 5 from 22 reviews | 3.6 out of 5 from 115 reviews. |
| Rating on G2 | 3.5 out of 5 stars from 1 review | 3.5 out of 5 from 22 reviews. |
| Rating on GetApp | 4.9 out of 5 from 22 reviews | 3.6 out of 5 from 115 reviews. |
| Support | Every plan includes chat and email support; Team and Business add phone support, with Enterprise receiving a dedicated representative. | Support is offered through chat, email and phone Monday through Friday 6 AM–8 PM Central, with limited Saturday coverage and no Sunday hours. |
| What it does | MrTask is field-service and property-maintenance software covering work intake through final payment for contractors, trade businesses and property managers. | ServiceWorks is cloud field-service software covering scheduling, dispatch, technicians, parts, inventory, invoicing, payments and reporting. |
Plans
MrTask
- Solo$39.99 a month
- TeamPrice not published
- Business$199.99 a month
- EnterprisePriced on request
ServiceWorks
- Starter$49 a month
- Plus$149 a month
- Bronze$150 a month
- Silver$350 a month
- Custom$948 a year
- Gold$1,800 a month
- Platinum$4,500 a month
- ServiceWorks planPriced on request
In their own words
MrTask
MrTask is field service software for contractors that manages work from intake and scheduling through invoicing and payment. Its tools include dispatch, job management, estimates, customer management, GPS tracking, and reporting. The technician app supports schedules, photos, signatures, on-site invoices and payments, and offline work that syncs when connectivity returns. Stripe processes card payments from the web hub, mobile app, and invoice payment buttons, including Tap to Pay on supported phones. MrTask connects to QuickBooks Online for accounting and Stripe for card payments; its pricing page also lists QuickBooks Desktop, an open API, and Zapier on Business. QuickBooks Online is the only accounting integration, with no Xero, Sage, or NetSuite connection. Every plan includes chat and email support, and customers can export data at any time. The Solo plan costs $39.99 a month, billed monthly, and a 14-day trial is available. There is no free plan.
ServiceWorks
ServiceWorks is cloud-based field service management software for repair, installation and maintenance businesses. It covers scheduling, dispatch, field work, inventory, customer communication, estimates, invoicing, payments, service agreements, equipment histories and reporting. Field features include mobile and offline access, custom job forms, eSignatures, GPS tracking and attachments. A branded customer portal supports scheduling, payments and service history, while communication automation includes SMS and notifications. The POS connects retail sales to delivery, installation and future service, keeping inventory, payments and customer history connected. Integrations include QuickBooks Online and Desktop, Shopify, Square, Authorize.Net, Stripe, Mailchimp and Zapier. The API connects approved customers and partners with external websites, portals, apps, CRMs, OEM systems, accounting platforms and internal tools. Subscriptions require onboarding with configuration and guided product training. The maker, ServiceWorks, was founded in 2016 and is headquartered in Creve Coeur, Missouri, United States.