MrTask vs Smart Service
MrTask
mrtask.com
Smart Service
smartservice.comSide by side
| Figure | MrTask | Smart Service |
|---|---|---|
| Price from | $39.99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Field Service Management Software | 8.9 (#6) | 8.8 (#10) |
| Company history | The company says MrTask started in 2019 as Field Complete and later rebranded as MrTask. | The company timeline says My Service Depot began in 1992, Smart Service Enterprise launched in 2001, iFleet in 2010 and Smart Service Cloud in 2019. |
| Company legal name | The service is owned and operated by Field Complete Inc., doing business as MrTask. | Crunchbase lists the legal entity as My Service Depot, LLC, an active privately held company founded by Skip Stringfield. |
| Free plan | No | No |
| Headquarters | The company website lists its address as 6400 Riverside Dr, Sandy Springs, GA 30328. | Dublin, Ohio, United States |
| Integrations | Official pages identify QuickBooks Online, QuickBooks Desktop, Stripe, Zapier and an open API as integrations or connectivity options. | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. |
| Licence | The published terms govern a hosted web and mobile service and do not present an open-source software license. | The licence agreement identifies My Service Depot, LLC as the licensor and says Smart Service is generally licensed perpetually unless a quote specifies subscription software. |
| Mobile app | The technician app supports job schedules, photos, signatures, on-site invoicing and payments, and offline work that syncs when connectivity returns. | iFleet runs on iPhone, iPad and Android and supports offline work, notes, photos, signatures, equipment records, forms, navigation and payments. |
| Rating on Capterra | 4.9 out of 5 from 22 reviews | 4.3 out of 5 from 269 reviews |
| Rating on G2 | 3.5 out of 5 stars from 1 review | 4.3 out of 5 from 13 reviews |
| Rating on GetApp | 4.9 out of 5 from 22 reviews | 4.3 out of 5 from 269 reviews |
| Rating on Google Play | 3.2 out of 5 from 16 reviews | 2.7 out of 5 from 75 reviews |
| Scheduling and dispatch | The product provides visual scheduling, drag-and-drop assignment, crew dispatch and route planning. | The platform provides drag-and-drop scheduling, recurring scheduling, automated dispatching, routing and crew scheduling. |
| Security | MrTask says it uses encryption in transit and role-based access controls, while disclaiming that no system is completely secure. | Smart Service states that payment transactions use PCI-compliant encryption. |
| What it does | MrTask is field-service and property-maintenance software covering work intake through final payment for contractors, trade businesses and property managers. | Smart Service is field-service management software for trades that combines scheduling, dispatch, work orders, customer records, invoicing and QuickBooks synchronization. |
Plans
MrTask
- Solo$39.99 a month
- TeamPrice not published
- Business$199.99 a month
- EnterprisePriced on request
Smart Service
- Standard SubscriptionPrice not published
- Enterprise SubscriptionPrice not published
- Purchase OptionPrice not published
- Standard Subscription (Cloud or Desktop)$129.99 a month
In their own words
MrTask
MrTask is field service software for contractors that manages work from intake and scheduling through invoicing and payment. Its tools include dispatch, job management, estimates, customer management, GPS tracking, and reporting. The technician app supports schedules, photos, signatures, on-site invoices and payments, and offline work that syncs when connectivity returns. Stripe processes card payments from the web hub, mobile app, and invoice payment buttons, including Tap to Pay on supported phones. MrTask connects to QuickBooks Online for accounting and Stripe for card payments; its pricing page also lists QuickBooks Desktop, an open API, and Zapier on Business. QuickBooks Online is the only accounting integration, with no Xero, Sage, or NetSuite connection. Every plan includes chat and email support, and customers can export data at any time. The Solo plan costs $39.99 a month, billed monthly, and a 14-day trial is available. There is no free plan.
Smart Service
Smart Service has no write-up on Specifiction yet; its figures are above.