MSP360 RMM vs SupportRMM
MSP360 RMM
msp360.comSupportRMM
supportrmm.comSide by side
| Figure | MSP360 RMM | SupportRMM |
|---|---|---|
| Price from | $1.75/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 2 | 1 |
| Spec score · Remote Monitoring and Management Software | 8.4 (#10) | 5.8 (#38) |
| Spec score · Remote Monitoring and Maintenance Software | 8.4 (#5) | 5.9 (#17) |
| Headquarters | Pittsburgh, Pennsylvania, United States | Măcin, Tulcea, Romania |
Plans
In their own words
MSP360 RMM
MSP360 RMM is a cloud service for MSPs and IT teams managing Windows, macOS, and Linux endpoints. It monitors endpoint performance in real time, including CPU, memory, and available disk space, and can send alerts. From one console, users can manage operating system updates across those systems and updates for third-party applications. Group Action Tasks can install software, run updates, or execute scripts across multiple devices on demand or on a schedule. Browser-based remote access connects to Windows and macOS devices at no additional cost. RMM alerts can create tickets automatically in the built-in ticketing system, included with Community Edition. That edition is available to MSPs serving external clients, supports up to 50 endpoints, and has no time limit; the page says it is not intended for internal IT departments. Community Edition includes documentation and community resources, while the paid plan provides 24/7/365 live technical support. The paid plan costs $1.75 a month per endpoint, billed per endpoint monthly, and a 15-day free trial is offered.
SupportRMM
SupportRMM has no write-up on Specifiction yet; its figures are above.