Muck Rack vs Streem Social Listen
Muck Rack
muckrack.comStreem Social Listen
streem.com.auSide by side
| Figure | Muck Rack | Streem Social Listen |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Media Monitoring Software | 7.7 (#5) | 6.9 (#14) |
| Spec score · Social Media Listening Software | 8.0 (#22) | 7.4 (#60) |
| Spec score · Public Relations (PR) Software | 7.8 (#6) | 6.9 (#14) |
| Founded | 2009 | 2013 |
| News monitoring | Yes | Yes |
| Purpose | Muck Rack describes itself as an AI communications platform that helps organizations see what is happening, understand why it matters, and act with confidence. | Streem Social Listen is described as a social intelligence tool built for communications teams. |
| Security | Muck Rack states that it is SOC 2 certified and describes access controls, encryption, monitoring, incident response, continuous testing, independent audits, and third-party assessments. | Streem says personal information is stored primarily in Sydney on systems operated by Google Cloud Services and Amazon Web Services, and that it uses encryption such as SSL when transmitting highly confidential information. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | X,Facebook,Instagram,YouTube,TikTok,LinkedIn | Facebook,X/Twitter,Instagram,YouTube,Reddit,TikTok,Bluesky |
| Support | The pricing page lists self-led onboarding and pooled customer success for Starter, with instructor-led onboarding and named customer success for Standard and Premier. | Streem says its team includes account managers, media analysts, engineers and product specialists supporting corporate, government and agency clients. |
| Web monitoring | Yes | Yes |
Plans
Muck Rack
- StarterPriced on request
- StandardPriced on request
- PremierPriced on request
In their own words
Streem Social Listen
Streem Social Listen monitors social networks, web content, and news, with sentiment analysis for communications teams. Its stated social coverage includes Facebook, X/Twitter, Instagram, YouTube, Reddit, TikTok, and Bluesky, among others. Users can create social streams, filter material for tailored results, report on relevant mentions, and set notifications based on their preferences. Streem says the combined social and media monitoring view helps teams follow narratives across social and traditional channels and measure reach and sentiment. The related Engage tool can schedule, publish, and report on owned Facebook, Twitter, LinkedIn, and Instagram accounts. It includes a collaborative content calendar and authorisation controls so only approved posts go live; channel and post performance reports can be exported as PDFs. The service is aimed at corporate, government, and agency organisations across Australia and New Zealand. Streem was founded in 2013 and is headquartered in Sydney, Australia. The product is web-based and paid, with pricing available on request rather than displayed as a plan price. Streem says it tracks audience and journalist responses in real time and connects social activity insights to its Instant Insights dashboards.