Mujib vs Retell AI
Mujib
mugib.com
Retell AI
retellai.comSide by side
| Figure | Mujib | Retell AI |
|---|---|---|
| Price from | — | $0.07/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Voicebot Software | 7.6 (#18) | 7.9 (#10) |
| Channels | Listed channels include WhatsApp Business, Telegram, SIP/PBX voice, Instagram, Messenger, email, Twilio SMS, Slack, Twitter/X DMs, web chat, and REST API. | The platform supports voice calls, web and in-app chat, SMS, and custom communication experiences through an API. |
| Deployment | The company says Mujib can be self-hosted on the customer's servers and can use local AI models. | Agents can be deployed for inbound calls, outbound campaigns, web, and SMS, including through a website widget. |
| Integrations | Its MCP page lists 21 data sources, including SQL databases, REST APIs, Google Sheets, MongoDB, Odoo, Shopify, WooCommerce, Notion, Zendesk, and Freshdesk. | The integrations directory lists Twilio, GoHighLevel, HubSpot, Salesforce, Zapier, Make, n8n, and Google Workspace. |
| Product | Mujib is an AI support center that receives customer calls, answers from a business knowledge base and connected systems, and escalates to human agents when needed. | Retell describes its platform as a tool to build, deploy, and manage AI voice agents for phone calls. |
| Security | The site says stored records and communications are encrypted in transit with TLS 1.3 and at rest with AES-256, and customer data is not used to train third-party foundation models. | The homepage states that Retell is compliant with HIPAA, SOC 2 Type II, GDPR, and ISO 27001. |
Plans
Mujib
- Chat onlyPriced on request
- Chat + VoicePriced on request
- Voice onlyPriced on request
Retell AI
- Pay as you go$0.07 a month
- EnterprisePriced on request
- Pay as you goFree
- Enterprise PlanPriced on request
In their own words
Mujib
Mujib is an AI support center for organizations that handle customer inquiries by phone, chat, and messaging. It answers inbound calls through SIP trunks and PBX systems, including Asterisk and FreePBX, using a business knowledge base and connected systems; when needed, it can hand a conversation to a human agent. The product page lists support for 97 languages and dialects across its channels, which include WhatsApp Business, Telegram, Instagram, Messenger, email, Twilio SMS, Slack, Twitter/X DMs, web chat, and REST API. Its MCP page lists 21 data sources, such as SQL databases, REST APIs, Google Sheets, MongoDB, Odoo, Shopify, WooCommerce, Notion, Zendesk, and Freshdesk. Mujib says answers are grounded in customer content and can draw on live connected systems. Calls are processed in real time and discarded by default; recording requires explicit consent. Organizations can self-host it and use local AI models. It has a free plan and free trial, but paid package quotas and rates are quoted per account, with no setup fees.
Retell AI
Retell AI is a platform for building, deploying and managing AI agents that handle phone calls. Agents can also work through web and in-app chat, SMS and custom API-based communication. A visual canvas supports call flows with functions, integrations, transfers, DTMF, SMS and custom logic. Teams can simulate scenarios, turn production calls into regression tests and QA calls. Deployment options include inbound calls, outbound campaigns, web and SMS, including a website widget. Call handling includes IVR navigation, live monitoring and transfer or takeover by a person. The integrations directory names Twilio, GoHighLevel, HubSpot, Salesforce, Zapier, Make, n8n and Google Workspace. The homepage lists HIPAA, SOC 2 Type II, GDPR and ISO 27001 compliance, along with SSO, personal information redaction and module-level role permissions. Enterprise on-premise deployment is available within a customer’s infrastructure. Pay as you go is listed at $0.07 a month, with voice agents priced at $0.07-$0.31 per minute, $10 in free credits and 20 concurrent calls included. Enterprise pricing is custom.