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Mujib

mugib.com

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Spec score 7.6 #18 of 27 in Voicebot Software

What it is

Mujib is an AI support center for organizations that handle customer inquiries by phone, chat, and messaging. It answers inbound calls through SIP trunks and PBX systems, including Asterisk and FreePBX, using a business knowledge base and connected systems; when needed, it can hand a conversation to a human agent. The product page lists support for 97 languages and dialects across its channels, which include WhatsApp Business, Telegram, Instagram, Messenger, email, Twilio SMS, Slack, Twitter/X DMs, web chat, and REST API. Its MCP page lists 21 data sources, such as SQL databases, REST APIs, Google Sheets, MongoDB, Odoo, Shopify, WooCommerce, Notion, Zendesk, and Freshdesk. Mujib says answers are grounded in customer content and can draw on live connected systems. Calls are processed in real time and discarded by default; recording requires explicit consent. Organizations can self-host it and use local AI models. It has a free plan and free trial, but paid package quotas and rates are quoted per account, with no setup fees.

Spec sheet

Product
Mujib is an AI support center that receives customer calls, answers from a business knowledge base and connected systems, and escalates to human agents when needed.Read 7 Oct 2026 · mugib.com
Deployment
The company says Mujib can be self-hosted on the customer's servers and can use local AI models.Read 7 Oct 2026 · mugib.com
Integrations
Its MCP page lists 21 data sources, including SQL databases, REST APIs, Google Sheets, MongoDB, Odoo, Shopify, WooCommerce, Notion, Zendesk, and Freshdesk.Read 7 Oct 2026 · mugib.com
Security
The site says stored records and communications are encrypted in transit with TLS 1.3 and at rest with AES-256, and customer data is not used to train third-party foundation models.Read 7 Oct 2026 · mugib.com
Channels
Listed channels include WhatsApp Business, Telegram, SIP/PBX voice, Instagram, Messenger, email, Twilio SMS, Slack, Twitter/X DMs, web chat, and REST API.Read 7 Oct 2026 · mugib.com
Company origin
The About page lists the company as founded in 2024 and headquartered in Iraq.Read 7 Oct 2026 · mugib.com
Knowledge grounding
Mujib says its RAG answers are grounded in the customer's content and can use live systems connected through MCP.Read 7 Oct 2026 · mugib.com
Languages
The product page says Mujib supports 97 languages and dialects across voice, chat, and messaging.Read 7 Oct 2026 · mugib.com
MCP access controls
MCP sources are read-only by default, SQL queries are validated, credentials are encrypted at rest with AES-256, and access can be scoped by source.Read 7 Oct 2026 · mugib.com
Pricing limits
Packages are customized to monthly call and message volume, with quotas and rates quoted per account; the pricing page says there are no setup fees.Read 7 Oct 2026 · mugib.com
Support audience
Mujib describes its intended customers as organizations running support operations, including telecom and ISPs, banks, and government.Read 7 Oct 2026 · mugib.com
Voice
Mujib connects to SIP trunks and PBX systems, including Asterisk and FreePBX, to answer inbound calls.Read 7 Oct 2026 · mugib.com
Voice privacy
The voice page says calls are processed in real time and discarded by default, with optional recording only with explicit consent.Read 7 Oct 2026 · mugib.com

Plans and prices

Chat only Priced on request Web widget, WhatsApp, Telegram, and other messaging channels; quotas and rates quoted per account Read 7 Oct 2026 · mugib.com
Chat + Voice Priced on request Shared knowledge, analytics, and human handoff across phone and chat; quotas and rates quoted per account Read 7 Oct 2026 · mugib.com
Voice only Priced on request Inbound calls on SIP/PBX; quotas and rates quoted per account Read 7 Oct 2026 · mugib.com

Every Mujib plan and price →

Strong points and limits

Strong points

  • Handles inbound SIP/PBX calls and human handoff
  • Supports 97 languages and dialects
  • Connects to 21 listed MCP data sources
  • Self-hosting and local AI models are available
  • Calls are discarded by default; recording needs consent

Limits

  • Pricing is quoted per account
  • Call direction is inbound only

Who it suits

Mujib is aimed at organizations running support operations, including telecom and ISPs, banks, and government. It suits teams that need inbound voice and messaging support with human handoff or self-hosting.

Verdict

Mujib combines inbound voice and messaging support with connected knowledge sources and human escalation. Its free plan is available, but account-specific quotas and rates make costs less straightforward to compare.

Where Specifiction places it

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