MuniSoft Utility Billing and Receivables vs Zero Friction

MuniSoft Utility Billing and Receivables

Figure	MuniSoft Utility Billing and Receivables	Zero Friction
Price from	—	—
Free plan	—	—
Free trial	—	Yes
Open source	—	—
Web	—	Yes
API	—	Yes
Plans published	1	3
Spec score · Utility Billing Software	7.6 (#12)	7.7 (#9)
Founded	MuniSoft says it has served local governments with municipal software since 1985.	LinkedIn lists the company as founded in 2018.
Headquarters	Regina, Saskatchewan, Canada	Ghent, Belgium
Reporting	The product sheet says the program can export usage statistics for rate setting and revenue planning.	Users can export data to Excel, use embedded Power BI reports or send prepared data to a data warehouse.
Security	MuniSoft’s Security Module controls individual users’ rights to view, add, change or delete records across applications in its financial suite.	Zero Friction states that it is ISO 27001 certified and performs annual penetration testing.
Support	MuniSoft's products page says the first year of support and training are included in the purchase price, with ongoing or additional services available on request.	Support is included in monthly pricing, with 24/7 self-service and contact with support by chat, phone, or email during CET office hours.
What it does	Bills water, sewer, hydro, gas and other utilities using multi-tier rate structures.	Zero Friction is a SaaS meter-to-cash platform for district-heating, communal-heating and cooling suppliers, building managers and service providers.

MuniSoft Utility Billing and Receivables has no write-up on Specifiction yet; its figures are above.

Zero Friction has no write-up on Specifiction yet; its figures are above.