Murpati vs Spoki
Murpati
murpati.com
Spoki
spoki.comSide by side
| Figure | Murpati | Spoki |
|---|---|---|
| Price from | 10 MYR/mo | €39/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · WhatsApp Marketing Software | 7.5 (#32) | 8.9 (#10) |
| Audience | Murpati says its product is built for Malaysian businesses, and its Basic plan is described as being for solopreneurs starting out. | Spoki says its platform serves businesses and is used by more than 4,500 businesses across over 120 countries. |
| Integrations | The integrations page provides guides for WooCommerce, Shopify, Zapier, Make, n8n, GoHighLevel, and WordPress. | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. |
| Product | Murpati describes itself as WhatsApp marketing automation for Malaysian businesses, for sending bulk messages and managing campaigns. | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. |
| Support | Murpati offers WhatsApp support, while Max and Team include priority support and a setup walkthrough call. | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. |
Plans
Murpati
- AI credits5 MYR, paid once
- Extra WhatsApp device10 MYR a month
- Basic14.90 MYR a month
- Extra team seat19.90 MYR a month
- Extra channel slot29 MYR a month
- Pro39.90 MYR a month
- Pro plus your own number on the official API59.90 MYR a month
- Max99.90 MYR a month
- Team99.90 MYR a month
In their own words
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.