MyOperator vs WA Desk
MyOperator
myoperator.com
WA Desk
wadesk.coSide by side
| Figure | MyOperator | WA Desk |
|---|---|---|
| Price from | ₹500/mo | ₹1,499/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 10 | 3 |
| Spec score · WhatsApp Customer Service Software | 8.9 (#5) | 7.3 (#27) |
| Analytics | The platform offers unified dashboards and reporting across calls, WhatsApp and human/AI activity. | Analytics include first-response and resolution times, agent performance, CSAT surveys, ticket trends, and exportable reports. |
| Headquarters | The company lists Noida, Uttar Pradesh, India as headquarters. | Noida, Uttar Pradesh, India |
| Mobile apps | The Dialer app is available for Android and iOS and requires an active MyOperator outgoing subscription. | Native iOS and Android apps support replying, assigning, tagging, and closing tickets, internal notes, canned replies, and push alerts. |
| Product | MyOperator combines calls, WhatsApp, and AI-powered chat and voice bots in a unified customer communication platform. | WA Desk is a WhatsApp-first customer-support helpdesk that turns conversations into tickets for teams to manage together. |
| Security | MyOperator says its information security management system is ISO/IEC 27001:2013 certified and describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption. | The security statement says data is encrypted in transit with TLS/SSL and at rest, with encrypted backups, role-based permissions, and hosting on AWS and Azure. |
| Support | MyOperator advertises 24/7 support by phone, email and WhatsApp, plus an online knowledge base. | The site lists sales, support, and demo contact options, and Growth includes priority support. |
Plans
MyOperator
- Sedan₹5,000 a month
- SUV₹15,000 a month
- EnterprisePrice not published
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
- Sedan₹60,000 a year
- SUV₹180,000 a year
- AI TeamPriced on request
- Enterprise PlanPriced on request
In their own words
MyOperator
MyOperator brings cloud calling, WhatsApp, and AI chat and voice bots into one customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API for automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI bots can provide first responses, qualify leads, and route conversations to people while retaining context. The service is available on Android, iOS, and the web, with API access, and listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified. There is no free plan, but a limited-feature sandbox trial is available. Sedan costs ₹5,000/mo (annual) and SUV costs ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.