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MyVoltage Utility Management Platform vs RealPage Resident Billing

MyVoltage Utility Management Platform

myvoltage.co.za

RealPage Resident Billing

realpage.com

Side by side

FigureMyVoltage Utility Management PlatformRealPage Resident Billing
Price from——
Free plan——
Free trial——
Open source——
WebYesYes
iOSYes—
AndroidYes—
Plans published00
Spec score · Property Management Utility Billing Software7.6 (#8)7.1 (#12)
HeadquartersMoreletapark, Gauteng, South AfricaRichardson, Texas, USA
Intended usersThe platform is presented for buildings, residential estates, shopping centres, and residential, commercial, and corporate industries.RealPage describes Resident Billing as a service for multifamily property owners and managers seeking utility cost recovery and more efficient resident billing.
PaymentsThe maker lists Ozow instant EFT, traditional EFT, UniPIN, credit and debit cards, scan to pay, and Visa Click to Pay; it states that some methods carry a 10% convenience fee.For Utilities With Remittances, RealPage Payments processes resident utility charge remittances instead of onsite staff.
SupportThe maker lists [email protected] as its customer-care contact for meter-reading disputes.RealPage says customer care is available seven days a week for property managers and residents.

In their own words

MyVoltage Utility Management Platform

MyVoltage Utility Management Platform provides cloud-based smart metering and utility management for buildings, residential estates, and shopping centres. Its meters track electricity, water, and gas, while landlords and tenants can view real-time hourly, weekly, and monthly consumption data. Alerts can cover irregular consumption, water leaks, meter status changes, meter location, and consumption data. The platform reconciles billing, payments, and consumption; the maker says invoices use actual readings rather than estimates, with daily invoices for prior-day usage. Other listed functions include network balancing, council statements and payments, historical data, rent collection, and alternative-energy readings and bills. Solar and generator use can be tracked and billed from readings. Tenants can top up online by credit card or cash subject to terms and conditions; prepaid Wallet recharges have no cost. MyVoltage lists Android, iOS, and web platforms, says payment transactions are 3D secure, and states a 99% uptime guarantee. Pricing is on request.

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RealPage Resident Billing

RealPage Resident Billing is a web service for multifamily properties that bills residents for utilities and supports utility cost recovery. It supports common RUBS and submetering methods used across the United States, including multiple methods at one property. Managers can configure combined rent and utility statements or utility-only statements, including electronic versions. Resident OneBill can bring allocated utility charges together with rent, amenity fees, carried balances and other ledger charges. The service interfaces with major property management systems to identify residents to bill and upload accounts receivable charges; final bills can also be generated in systems such as OneSite. Residents can use eBill and other billing and payment options. For Utilities With Remittances, RealPage Payments processes utility charge remittances rather than onsite staff. RealPage describes redundant data verification and a regulatory database covering rules affecting submetering, billing and energy management. Status Tracker syncs with RealPage project management systems so users can view notes and completed schedule dates and respond to file requests. Pricing is available on request.

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