N3X Remote vs ScreenMeet Remote Support
N3X Remote
n3x.pl
ScreenMeet Remote Support
screenmeet.comSide by side
| Figure | N3X Remote | ScreenMeet Remote Support |
|---|---|---|
| Price from | 199 PLN/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Remote desktop software | 8.5 (#43) | 9.1 (#10) |
| Encryption | Screen and control traffic travel directly between devices over encrypted WebRTC using DTLS/SRTP. | The security document says session data is encrypted using TLS and DTLS 1.2+ in transit and AES-256 for sensitive data at rest. |
| Free plan | Yes | No |
| Headquarters | Sępólno Krajeńskie, Poland | United States |
| Purpose | N3X Remote provides remote assistance through a desktop app, an optional self-hosted Docker server and an agent for managed devices. | Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. |
| Self-hosting | Organizations can run signaling, TURN, the device database, audit and management console in-house using Docker Compose. | The service is described as cloud-based and hosted on AWS rather than as an on-premises deployment. |
| Session recording | No | Yes |
| Supported platforms | Windows,macOS,Linux | desktop,mobile,browser |
Plans
N3X Remote
- Free self-hosted editionFree
- N3X Remote Server managed hosting199 PLN a month
- N3X RemoteFree
ScreenMeet Remote Support
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
In their own words
ScreenMeet Remote Support
ScreenMeet Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. Its tools include remote access and control, screen sharing, file transfer, diagnostics, and unattended support, along with multi-monitor support, session transfer, annotation, and session recording. AI session summaries generate case notes, while Agent Assist offers real-time troubleshooting recommendations. The product runs inside ServiceNow, Salesforce, and Tanium workflows; sessions can launch from those interfaces and activity can be documented in incidents or tickets. Security controls include consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. ScreenMeet says it maintains annual SOC 2 Type 2 and ISO 27001 certifications and supports GDPR compliance. Its security document describes TLS and DTLS 1.2+ encryption in transit and AES-256 for sensitive data at rest. It supports desktop, mobile, and browser access, as well as API. The stated requirements include Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+. Pricing is on request; a 14-day trial is listed.