National Onsite vs PumpDocket

National Onsite is software for septic service businesses to manage field jobs and reporting. It supports inspections, pumping and dumping, repairs, and maintenance. Workers can capture site and system details, photos, and notes in one flow, with photo annotations and simple graphical maps for documenting a site. The software generates branded reports from information captured onsite; the maker says customizable reports for inspections and pumping support local and state regulatory compliance. The homepage also describes scheduling future inspections and pump outs with reminders. Solo includes a property database, automated reports, and job marketplace access. Teams supports up to five people, while Growth supports up to ten. The app runs on Android and iOS, and the maker offers a 30-day trial with a personalized 30-minute onboarding call. Solo costs $40 a month billed yearly or $49 a month billed monthly. Teams costs $57 a month billed yearly or $69 a month billed monthly; Growth costs $74 a month billed yearly or $89 a month billed monthly.

PumpDocket is dispatch, compliance, and invoicing software for recurring routes that service septic tanks, grease traps, and portable restrooms. It assigns jobs to routes, notifies drivers, and displays job status in real time. Drivers can record gallons, destination, notes, photos, and checklists when closing a job on a phone; job details can queue offline and sync when signal returns. Completed work flows into same-day invoices, with online payments through Stripe. A customer portal supports appointment confirmation, rescheduling, invoice viewing, and payments, while proposals can be signed digitally. For compliance, the software maintains 50-state septage and FOG profiles with cited source trails, trip-ticket support, retention references, and jurisdiction notes. Portable-restroom operators can track unit deployment, servicing, and inventory. It runs on Android, iOS, and the web, and supports Stripe, QuickBooks, and Twilio integrations, with Google Calendar sync listed on the pricing page. Plans are billed monthly: Starter is $99 a month, Team is $230 a month, and Fleet is $454 a month. A 30-day trial is available; there is no free plan.