neep vs SoliCall Noise Firewall

neep is computer software that reduces noise and echo during voice and video calls. It processes both the microphone audio you send and the incoming audio you hear. For outgoing sound, it can suppress nearby voices after you register your own voice, along with noises such as barking, keyboard use, fans, and lawn equipment. For incoming sound, it can reduce noise from the other caller’s environment. It also addresses echo caused by a poor microphone or your voice returning through the call. neep works with apps that let you select a microphone; setup guides cover Zoom, Microsoft Teams, Google Meet, Discord, and RingCentral. Processing takes place on your device. The company says its cloud connection is limited to login and licence checks, and that it does not record, store, or share call audio. It runs on Linux, macOS, and Windows; Linux support lists Ubuntu 20.04, Debian 10, or Fedora 37 as minimum versions. Plans start at $9/user/mo billed annually, with a 14-day trial.

SoliCall Noise Firewall is software for call centers and other crowded workspaces that reduces ambient noise and nearby voices so customers are less likely to overhear other conversations. It can remove background voices from agents and supervisors as well as other ambient sounds. SoliCall says the noise reduction can improve transcription and other voice analytics accuracy. The product correlates audio across calls to produce a Noise Map and statistics for finding noisy agents and monitoring call quality. A browser-based dashboard provides live call statistics and aggregated statistics for completed calls. Deployment can be centralized or distributed, and the product can run on-premise without a cloud connection; SoliCall says monitoring data stays on-premise rather than being sent to its cloud servers. SoliCall Connect works with Windows softphones and browser-based softphones, including WebRTC options. PBXMate for Call Centers connects to telephony infrastructure over SIP as a phone proxy or PBX trunk. Pricing is available by contacting SoliCall, which invites prospective customers to request an evaluation version of PBXMate for Call Centers.