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SoliCall Noise Firewall

solicall.com

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Spec score 7.2 #17 of 24 in AI Noise Cancellation Software

What it is

SoliCall Noise Firewall is software for call centers and other crowded workspaces that reduces ambient noise and nearby voices so customers are less likely to overhear other conversations. It can remove background voices from agents and supervisors as well as other ambient sounds. SoliCall says the noise reduction can improve transcription and other voice analytics accuracy. The product correlates audio across calls to produce a Noise Map and statistics for finding noisy agents and monitoring call quality. A browser-based dashboard provides live call statistics and aggregated statistics for completed calls. Deployment can be centralized or distributed, and the product can run on-premise without a cloud connection; SoliCall says monitoring data stays on-premise rather than being sent to its cloud servers. SoliCall Connect works with Windows softphones and browser-based softphones, including WebRTC options. PBXMate for Call Centers connects to telephony infrastructure over SIP as a phone proxy or PBX trunk. Pricing is available by contacting SoliCall, which invites prospective customers to request an evaluation version of PBXMate for Call Centers.

Spec sheet

Purpose
Noise Firewall is software for call centers and other crowded workspaces that blocks ambient noise and voices so customers do not overhear them.Read 4 Oct 2026 · solicall.com
Platforms
The maker says PBXMate works with softphones on Windows, Mac and Linux, as well as mobile phones and deskphones.Read 4 Oct 2026 · solicall.com
Deployment
The product can work on-premise without connecting to a cloud service and supports distributed or centralized deployment.Read 4 Oct 2026 · solicall.com
Privacy
SoliCall says its monitoring data stays on-premise and is not sent to its cloud servers.Read 4 Oct 2026 · solicall.com
Headquarters
Tel Mond, IsraelRead 28 Sep 2026 · solicall.com
Browser phone support
SoliCall Connect supports browser based softphones, including Amazon Connect and NICE inContact, as well as other WebRTC softphones.Read 4 Oct 2026 · solicall.com
Call analytics
SoliCall says Noise Firewall can improve the accuracy of transcription and other voice analytics.Read 4 Oct 2026 · solicall.com
Dashboard
Noise Firewall provides a browser based dashboard with live call statistics and aggregated statistics on completed calls.Read 4 Oct 2026 · solicall.com
Intended customers
SoliCall describes the product for call centers, shared workspaces, open spaces and other crowded workspaces, including hybrid teams.Read 4 Oct 2026 · solicall.com
Noise cancellation
It removes background voices, including other agents and supervisors, as well as other ambient sounds.Read 4 Oct 2026 · solicall.com
Noise Map
It correlates audio across calls and displays a Noise Map and statistics to help identify noisy agents and monitor call quality.Read 4 Oct 2026 · solicall.com
PBX integration
PBXMate for Call Centers connects to telephony infrastructure using SIP as a proxy to phones or as a trunk to a PBX.Read 4 Oct 2026 · solicall.com
Regulations
The product page says reducing the chance of private data being overheard corresponds with PCI, FedRAMP, HIPAA and GDPR; it does not state that the product is certified against them.Read 4 Oct 2026 · solicall.com
Softphone integrations
SoliCall Connect works with Windows softphones, with Avaya, Genesys, RingCentral, Zoom and Teams given as examples.Read 4 Oct 2026 · solicall.com
Support and evaluation
SoliCall invites prospective customers to contact it to discuss requirements and request an evaluation version of PBXMate for Call Centers.Read 4 Oct 2026 · solicall.com

Plans and prices

Noise Firewall (SoliCall Connect or PBXMate for Call Centers) Priced on request Contact SoliCall for pricing. No public price listed · PBXMate minimum license quantity not stated Read 4 Oct 2026 · solicall.com

Every SoliCall Noise Firewall plan and price →

Strong points and limits

Strong points

  • Removes ambient sounds and nearby voices
  • Noise Map helps identify noisy agents
  • Supports centralized or distributed on-premise deployment
  • Dashboard shows live and aggregated call statistics

Limits

  • Pricing is available by contacting SoliCall

Who it suits

Noise Firewall is intended for call centers, shared and open workspaces, and crowded or hybrid work environments. Its on-premise deployment options may suit teams seeking to keep monitoring data on-premise.

Verdict

Noise Firewall combines call noise reduction, call statistics, and on-premise deployment options. Prospective customers need to contact SoliCall for pricing and an evaluation version of PBXMate for Call Centers.

Where Specifiction places it

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