Krisp AI Meeting Assistant vs SoliCall Noise Firewall

Krisp AI Meeting Assistant records meetings, transcribes speech, and creates summaries, action items, decisions, and next steps. It provides speaker labels and a searchable archive, with real-time transcription in 17 languages and listed accuracy of 96%. Users can choose audio, video, or transcribe-only modes, and capture meetings without a visible bot; an optional bot is available for platforms such as Zoom. It supports Zoom, Google Meet, Microsoft Teams, Slack Huddles, and other conferencing apps. Desktop apps run on Windows and macOS, mobile apps are available for iOS and Android, and a browser extension is offered for supported browsers. Integrations include Zapier, HubSpot, Salesforce, Pipedrive, Slack, and MCP. A seven-day trial includes unlimited transcription, noise cancellation, recording, notes, and action items, with no credit card required. Annual plans cost $8 per user/month for Core and $15 per user/month for Advanced; monthly rates are $16 and $30 per user/month, respectively. Core includes 10 GB storage and Advanced 60 GB.

SoliCall Noise Firewall is software for call centers and other crowded workspaces that reduces ambient noise and nearby voices so customers are less likely to overhear other conversations. It can remove background voices from agents and supervisors as well as other ambient sounds. SoliCall says the noise reduction can improve transcription and other voice analytics accuracy. The product correlates audio across calls to produce a Noise Map and statistics for finding noisy agents and monitoring call quality. A browser-based dashboard provides live call statistics and aggregated statistics for completed calls. Deployment can be centralized or distributed, and the product can run on-premise without a cloud connection; SoliCall says monitoring data stays on-premise rather than being sent to its cloud servers. SoliCall Connect works with Windows softphones and browser-based softphones, including WebRTC options. PBXMate for Call Centers connects to telephony infrastructure over SIP as a phone proxy or PBX trunk. Pricing is available by contacting SoliCall, which invites prospective customers to request an evaluation version of PBXMate for Call Centers.