net2phone UNITE vs Nextiva
net2phone UNITE
net2phone.comNextiva
nextiva.comSide by side
| Figure | net2phone UNITE | Nextiva |
|---|---|---|
| Price from | $19.99/mo | $15/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Business Phone Systems | 8.3 (#59) | 9.3 (#2) |
| Spec score · Unified Communications as a Service | 8.1 (#14) | 8.9 (#2) |
| Spec score · Unified Communications Software | 8.0 (#15) | 8.8 (#3) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Newark, New Jersey, USA | Scottsdale, Arizona, United States |
| Integrations | The integrations page says the platform connects to 100+ apps and supports custom API calls and webhooks. | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. |
| Security | The maker says calls use TLS and SRTP encryption, stored data is encrypted at rest, and web access supports multi-factor authentication. | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. |
| Paid from | 19.99 | 15 |
| Voicemail transcription | Yes | Yes |
Plans
net2phone UNITE
- Essentials$19.99 a month
- Professional$24.99 a month
- Ultimate$29.99 a month
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
In their own words
net2phone UNITE
net2phone UNITE has no write-up on Specifiction yet; its figures are above.
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.