Netigate vs SurveyMonkey

Netigate is a feedback-based experience management platform focused on customer and employee voices. It can bring together feedback from surveys, online reviews, social media comments, customer conversations, email, WhatsApp, Slack, Teams, and Outlook. Netigate Insights offers topic modeling, sentiment analysis, summaries, and Ask AI for questions about feedback data. The Surveys package includes survey creation and visual customization, distribution, survey logic, and custom domains. Netigate Feedback provides a REST API for retrieving survey data, managing respondents, automating workflows, and building integrations. Netigate Insights can connect with survey and review platforms including Surveyhero, Roidu, Yotpo, Questback, Webpropol, Typeform, HelloPeter, and ReviewTrackers. Web and API access are listed. Pricing is on request, and there is no free plan. Netigate was founded in 2005 and is headquartered in Stockholm, Sweden.

SurveyMonkey is a platform for creating surveys, forms and quizzes, with response analytics, logic branching, custom branding and API access. Its free Basic plan allows unlimited surveys, but each survey is limited to 10 questions and responses are restricted. The platform lists 1,000 responses per month as a response limit; other listed plans include 15,000 responses per year on Advantage Annual and 40,000 on Premier Annual. Team plans provide shared assets, roles, permissions and consolidated billing, and surveys can accept payments through Stripe or PayPal. Free iOS and Android apps support survey creation and checking recent results; each user may register up to two devices at a time. Paid plans may charge ₹5.00 for each response beyond the applicable limit. Enterprise includes Zoom integration, enhanced governance and security, SSO and regional data centers. SurveyMonkey Audience is listed as reaching more than 335 million people across over 130 countries. Team Advantage is listed at ₹1,550 per user per month, starting with three users and billed annually; Team Premier is ₹3,800 on the same basis. The maker was founded in 1999 and is headquartered in San Mateo, California.