NetXMS vs WhatsUp Gold
NetXMS
netxms.comWhatsUp Gold
whatsupgold.comSide by side
| Figure | NetXMS | WhatsUp Gold |
|---|---|---|
| Price from | Free | $72.17/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Network Topology Mapping Software | 7.8 (#16) | 7.9 (#15) |
| Spec score · Network Mapping Software | 7.7 (#9) | 7.9 (#8) |
| Spec score · Network Monitoring - Midmarket Software | 7.9 (#12) | 7.9 (#13) |
| Spec score · Network Monitoring | 7.7 (#32) | 7.9 (#24) |
| Spec score · Network Monitoring - Enterprise Software | 7.8 (#13) | 7.9 (#12) |
| Deployment | NetXMS can be deployed on premises or as a cloud platform. | WhatsUp Gold supports on-premises or cloud deployment and can scale with distributed pollers to monitor large environments. |
| Founded | 2009 | 1981 |
| Headquarters | Riga, Latvia | Burlington, Massachusetts, United States |
| Integrations | The feature page says NetXMS integrates with Grafana out of the box and supports notifications through email, SMS, Telegram, and MS Teams. | Out-of-the-box integrations include ServiceNow, OpsGenie, Microsoft Teams and Flowmon, and the product provides a REST API for integrations and automation. |
| Support | Paid support tiers list guaranteed responses from four business hours to two business days, with case limits depending on tier. | Business includes 10/5 email support, while Enterprise and Enterprise Plus include 24/5 phone and email support. |
Plans
NetXMS
- NetXMS open-source monitoring solutionFree
- Basic supportPrice not published
- NetXMS Enterprise EditionPriced on request
- Premium supportPrice not published
- Standard supportPrice not published
WhatsUp Gold
- Free EditionFree
- Network Detection & Response Lite$866 a year
- Business$1,229 a year
- Enterprise$2,049 a year
- Enterprise Plus$3,469 a year
- Enterprise ScalePriced on request
In their own words
NetXMS
NetXMS is an open-source monitoring solution for networks and infrastructure. It can run on premises or as a cloud platform. Automated discovery builds layer 2 and IP topology that can be displayed as connectivity maps, while supported protocols include SNMP, MQTT, EtherNet/IP, MODBUS-TCP, OPC UA, and HTTP/REST. Proxy agents and zones support distributed monitoring, including sites with unstable connections or overlapping IP ranges. NetXMS integrates with Grafana and supports notifications through email, SMS, Telegram, and Microsoft Teams; listed alert channels also include Slack. Its Java API supports actions available in the graphical interface and can be used for integrations and custom automation. Access rights can apply to all monitored devices, a group, or individual devices, including read-only access and alarm or command permissions. The homepage describes metric-level access controls and authenticated, encrypted communications. The free open-source plan is listed at free. Windows server binaries are limited to 250 nodes without a valid license, and requesting a free trial period requires contacting sales.
WhatsUp Gold
WhatsUp Gold monitors IT infrastructure across on-premises and cloud environments, covering networks, systems, traffic, applications, wireless networks, virtual machines, physical servers, cloud resources, storage and SSL certificates. Layer 2/3 discovery creates interactive topology maps of device relationships, dependencies and status. The software can run scripts and policies to address common issues, including restarting services and running SSH commands. Integrations include ServiceNow, OpsGenie, Microsoft Teams, Flowmon, AWS CloudWatch and Azure Monitor; a REST API supports integrations and automation. It monitors Microsoft Hyper-V and connects with VMware vCenter or ESXi for host, VM, datastore and network metrics. Deployment can be on-premises or in the cloud, with distributed pollers for larger environments. Server software requires Windows Server 2019, 2022 or 2025. The Free Edition costs nothing for 10 devices. Business costs $1,229 a year for 50 devices; a 30-day trial is listed. Licensing and technical maximums can require additional licenses, and a single server can poll up to 100,000 metrics with additional scalability pollers.