Nextiva vs OnSIP
Nextiva
nextiva.comOnSIP
onsip.comSide by side
| Figure | Nextiva | OnSIP |
|---|---|---|
| Price from | $15/mo | $18.95/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 4 |
| Spec score · Business Phone Systems | 9.3 (#2) | 9.2 (#8) |
| Spec score · Cloud PBX Software | 8.8 (#7) | 8.9 (#4) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | Sunnyvale, California, United States |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Available integrations include HubSpot, Odoo, Zendesk, and an Open API. |
| Paid from | 15 | 18.95 |
| Voicemail transcription | Yes | Yes |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
OnSIP
- Free PlanFree
- Unlimited$18.95 a month
- Basic$49.95 a month
- Pay-as-you-go$49.95 a month
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.
OnSIP
OnSIP is a business phone system with multiple business numbers, an auto attendant, custom call routing, and voicemail transcription. It provides desktop and mobile apps as well as a browser softphone, available in Chrome, Firefox, and Opera. Apps are listed for Windows, Mac, iPhone, and Android. The free plan supports up to 100 users and unlimited extensions, and includes Zendesk, HubSpot, and Odoo integrations. Free SIP accounts cannot dial regular phone numbers; paid plans offer a SIP-to-PSTN gateway. Paid plans start at $18.95/user/mo, and a 30-day trial is listed. Month-to-month contracts are available, with payment based on users and features. A SIP address can have active registrations on up to 10 devices. Softphone apps provide end-to-end encryption, and encryption is also available for desk phones. When both parties use the OnSIP app, professional call-link media is encrypted using DTLS SRTP. The Admin Portal supports setup, real-time feature edits, payment and contact management, and invoices.