Nextiva vs PanTerra Streams.AI
Nextiva
nextiva.com
PanTerra Streams.AI
panterranetworks.comSide by side
| Figure | Nextiva | PanTerra Streams.AI |
|---|---|---|
| Price from | $15/mo | $17.95/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 8 |
| Spec score · Business Phone Systems | 9.3 (#2) | 8.7 (#22) |
| Spec score · Unified Communications as a Service | 8.9 (#2) | 8.2 (#13) |
| Auto attendant | Yes | Yes |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | San Jose, California, United States |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | PanTerra says its open API integrates Streams with Outlook, GSuite, Jobber, Toast, and other tools. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | Streams.AI combines cloud voice, video, messaging, collaboration, and file sharing in one customizable business communications platform. |
| Security | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. | PanTerra states that it supports HIPAA and HITECH compliance with BAAs, AES-256 encryption at rest and in transit, and SOC 2 Type II certified data centers. |
| Paid from | 15 | 17.95 |
| Support | The cloud phone system pricing page says all plans include 24/7 customer support. | PanTerra advertises a 30-second live support response from in-house, stateside technicians. |
| Voicemail transcription | Yes | Yes |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
PanTerra Streams.AI
- Business Basic$17.95 a month
- Business Plus$24.95 a month
- Professional$29.95 a month
- Call Center$44.95 a month
- Business Plus$24.95 a month
- Professional$29.95 a month
- Call Center$44.95 a month
- Contact CenterPriced on request
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.
PanTerra Streams.AI
PanTerra Streams.AI has no write-up on Specifiction yet; its figures are above.