Nextiva vs Repmanager

Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.

Repmanager is a web service for managing review activity from Google Business Profile and Klanten Vertellen. It provides monitoring alerts and AI response assistance, with email listed as the request channel. The Free plan costs nothing and is billed monthly for one location and 25 AI replies per month. Lite costs $39 a month, billed ex. VAT, for up to five locations. Pro costs $149 a month, billed ex. VAT, includes five locations and can cover up to 70; location-based pricing may apply. Enterprise is for more than 70 locations, with no price listed. Repmanager is headquartered in Amsterdam, Netherlands. The web-only service offers a progression from a single-location free plan to larger location counts and paid tiers.