Nextiva vs ReviewPilot

Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.

ReviewPilot is a web service for monitoring and managing reviews from Google Play Store and Google Business Profile. It lists monitoring alerts, AI response assistance and multichannel request handling. The Free plan covers one app or location, 30 AI replies per week, five Google posts total, 100 stored reviews, one team seat and one WhatsApp connection. Starter costs ₹1,500/mo and includes one app or location, 100 AI replies per week, two Google posts per week, 1,000 stored reviews, three team seats and one WhatsApp connection. It comes with a 7-day free trial that does not require a card. Growth costs ₹3,000/mo for up to three apps or locations, 500 AI replies per week, unlimited Google posts, 10,000 stored reviews, five team seats and one WhatsApp connection. Agency costs ₹8,000/mo and lists up to ten apps or locations, unlimited AI replies, posts and stored reviews, ten team seats and five WhatsApp connections. ReviewPilot lists a location limit of one, while the Growth and Agency plan details specify higher app or location counts. Its maker is based in Surat, Gujarat, India, and was founded in 2026.