Nextiva vs RingCentral RingEX
Nextiva
nextiva.comRingCentral RingEX
ringcentral.comSide by side
| Figure | Nextiva | RingCentral RingEX |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 4 |
| Spec score · Business Phone Systems | 9.3 (#2) | 8.6 (#30) |
| Spec score · Toll-Free Number Services | 9.0 (#1) | 8.0 (#4) |
| Spec score · Unified Communications as a Service | 8.9 (#2) | 8.0 (#16) |
| Spec score · UCaaS Platforms | 8.9 (#2) | 8.1 (#11) |
| Spec score · Cloud Telephony Solutions | 8.9 (#5) | 8.0 (#15) |
| Spec score · Cloud PBX Software | 8.8 (#7) | 8.0 (#15) |
| Spec score · Cloud Communication Platform | 8.8 (#8) | 8.0 (#19) |
| Auto attendant | Yes | Multi-level auto attendant provides customized greetings and directs callers to employees or departments. |
| Business numbers | multiple | multiple |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | Call paths can be customized by business hours, team availability, or custom rules. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | Belmont, California, United States |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | RingEX connects with more than 500 integrations, including Salesforce, Google, Microsoft Teams, and Zendesk. |
| Paid from | 15 | Paid plans start at $19.99 per user per month when billed annually. |
| Support | The cloud phone system pricing page says all plans include 24/7 customer support. | Standard, Premium, and Ultimate include 24/7 unlimited chat and phone support. |
| Voicemail transcription | Yes | Yes |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
RingCentral RingEX
- EssentialsPrice not published
- Standard$34.99 a month
- PremiumPrice not published
- UltimatePrice not published
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.
RingCentral RingEX
RingCentral RingEX has no write-up on Specifiction yet; its figures are above.