Nextiva vs Ringover
Nextiva
nextiva.comRingover
ringover.comSide by side
| Figure | Nextiva | Ringover |
|---|---|---|
| Price from | $15/mo | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 5 |
| Spec score · Business Phone Systems | 9.3 (#2) | 9.2 (#4) |
| Spec score · Call Center Software | 8.9 (#9) | 8.9 (#10) |
| Spec score · Telephony Software | 9.0 (#3) | 8.8 (#6) |
| Spec score · Call Management system | 8.8 (#4) | 8.7 (#7) |
| Spec score · Google Workspace Communication Tools | 8.8 (#5) | 8.7 (#11) |
| Spec score · Voip Software | 8.8 (#7) | 8.7 (#10) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call recording | Nextiva supports recording calls in its virtual PBX and stores recordings for authorized access. | Ringover supports direct-line and IVR call recording, with recordings and transcriptions managed in the platform. |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Company legal identity | Crunchbase lists the legal name as Nextiva, Inc., with Tomas Gorny and Tracy Conrad as founders. | The legal publisher is SAS BJT PARTNERS - RINGOVER GROUP, registered in Montrouge, France, with share capital of €1,605,527. |
| Desktop and mobile apps | Yes | Yes |
| Documentation | The Customer Hub contains product-specific guides, FAQs and troubleshooting content, with 767 software articles listed across products. | The help centre contains guides for API use, browser compatibility, installation, IVR configuration, recordings and analytics. |
| Headquarters | Scottsdale, Arizona, United States | Paris, France |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Ringover advertises more than 100 integrations spanning CRM, ATS, helpdesk, storage, analytics and productivity systems. |
| Public API | Nextiva advertises secure open REST APIs for its contact-center platform to integrate external systems and support multichannel deployments. | The public REST API exposes telephony, messaging, contacts and AI analytics through Europe and US API base URLs. |
| Rating on Apple App Store | 4.2 out of 5 from 7.1K ratings for NextivaONE. | 3.9 out of 5 from 400 ratings. |
| Rating on Capterra | 4.6 out of 5 from 919 reviews. | 4.7 out of 5 from 892 reviews. |
| Rating on Chrome Web Store | 2.7 out of 5 from 3 ratings for the Nextiva Chrome Extension. | 5 out of 5 from 9 ratings. |
| Rating on G2 | 4.5 out of 5 from 3,677 reviews. | 4.6 out of 5 from 500 reviews. |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
Ringover
- TALK$15 a month
- BUSINESS$47 a month
- Smart$29 a month
- Power$54 a month
- Advanced$64 a month
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.