Nextiva vs RingQ
Nextiva
nextiva.comRingQ
ringq.comSide by side
| Figure | Nextiva | RingQ |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 8 | 3 |
| Spec score · Business Phone Systems | 9.3 (#2) | 8.1 (#87) |
| Spec score · Call Center Software | 8.9 (#9) | 8.0 (#53) |
| Auto attendant | Yes | Yes |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | Houston, Texas, United States |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | RingQ describes Cloud CX as contact center software for customer-centric teams, with cloud PBX and contact center capabilities. |
| Voicemail transcription | Yes | Yes |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
RingQ
- Free TrialFree
- Enterprise Multi-TenantPriced on request
- Enterprise Single-TenantPriced on request
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.