Nextiva vs Salesmsg
Nextiva
nextiva.com
Salesmsg
salesmessage.comSide by side
| Figure | Nextiva | Salesmsg |
|---|---|---|
| Price from | $15/mo | $25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 3 |
| Spec score · Business Texting Software | 9.0 (#2) | 8.2 (#7) |
| Headquarters | Scottsdale, Arizona, United States | Delray Beach, Florida, United States |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Salesmsg lists integrations including HubSpot, Salesforce, ActiveCampaign, Calendly, Zapier, and Twilio, and provides an API for custom integrations. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | Salesmsg is a two-way business texting and calling platform for sending and receiving messages and making phone calls online or on the go. |
| Security | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. | Salesmsg says it is SOC 2 Type II compliant, encrypts data in transit and at rest, and stores data in the United States on AWS. |
| Support | The cloud phone system pricing page says all plans include 24/7 customer support. | Salesmsg lists support by email at [email protected] and provides a help center and live system status page. |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.
Salesmsg
Salesmsg is a business texting and calling platform for sales, marketing, and support teams. It lets teams send and receive two-way SMS and MMS, use shared inboxes, send broadcasts and scheduled messages, and set auto-replies or ringless voicemail. Users can make and receive business calls, record and transcribe them, route inbound calls, and use a power dialer. CRM-triggered workflows and AI agents can qualify leads, book meetings, handle inbound calls, and manage common inbox replies. Listed integrations include HubSpot, Salesforce, ActiveCampaign, Calendly, Zapier, and Twilio; a public API is also available, with OAuth 2.0 and personal access token authentication and a limit of 60 requests per minute. Salesmsg lists Android, iOS, web, extension, and API availability. Plans start at $25/user/mo, with no free plan. Its 14-day trial includes 25 message credits, and trial messages are watermarked and limited to 10 unique contacts per number. HIPAA support requires an executed Business Associate Agreement; PHI should not be processed without one.