Nextiva vs TALKVOX
Nextiva
nextiva.comTALKVOX
talkvox.comSide by side
| Figure | Nextiva | TALKVOX |
|---|---|---|
| Price from | $15/mo | $19.99/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 5 |
| Spec score · Business Phone Systems | 9.3 (#2) | 7.9 (#108) |
| Spec score · Call Management system | 8.8 (#4) | 7.8 (#21) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call handling | The product page lists auto attendants, local and toll-free numbers, advanced call routing, call recording, voicemail transcription, and call forwarding. | Savvy can answer callers, take messages, request callbacks or quotes, and transfer callers to a team member or on-call staff. |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | Phoenix, Arizona, United States |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | The AI receptionist page lists Google Calendar booking and CRM and Zapier integrations on the Business plan. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | TALKVOX offers a cloud business phone platform and Savvy, an AI receptionist that answers calls, books appointments, transfers callers, and takes messages 24/7. |
| Support | The cloud phone system pricing page says all plans include 24/7 customer support. | TALKVOX lists same-day sales responses and support via its portal, with setup and call flow configuration handled by its team. |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
TALKVOX
- Starter$75 a month
- Professional$250 a month
- Business$500 a month
- Business phone system$19.99 a month
- EnterprisePriced on request
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.