Nextiva vs Unitel Voice
Nextiva
nextiva.comUnitel Voice
unitelvoice.comSide by side
| Figure | Nextiva | Unitel Voice |
|---|---|---|
| Price from | $15/mo | $9.99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 6 |
| Spec score · Business Phone Systems | 9.3 (#2) | 8.7 (#27) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call handling | The product page lists auto attendants, local and toll-free numbers, advanced call routing, call recording, voicemail transcription, and call forwarding. | The system offers an auto attendant, custom greetings, voicemail transcription, call routing, and call forwarding. |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | The opened maker pages describe phone apps, a web dashboard, softphones, and compatible VoIP desk phones; they do not identify third-party software integrations. |
| Intended users | Nextiva describes the cloud phone system as suitable for small companies and says it can scale to advanced unified communications as needs grow. | The maker presents Unitel Voice for solo entrepreneurs, startup teams, small businesses, home businesses, and remote teams. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | Unitel Voice is a virtual business phone system managed from a computer or smartphone. |
| Support | The cloud phone system pricing page says all plans include 24/7 customer support. | All plans include live U.S.-based customer support by phone or chat. |
| Voicemail transcription | Yes | Yes |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
Unitel Voice
- Solo$9.99 a month
- Team$19.99 a month
- Office$29.99 a month
- SOLO$9.99 a month
- TEAM$19.99 a month
- OFFICE$29.99 a month
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.
Unitel Voice
Unitel Voice has no write-up on Specifiction yet; its figures are above.