Nextiva vs Voxbi
Nextiva
nextiva.comVoxbi
voxbi.comSide by side
| Figure | Nextiva | Voxbi |
|---|---|---|
| Price from | $15/mo | €1.20/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 11 |
| Spec score · Business Phone Systems | 9.3 (#2) | 8.6 (#36) |
| Spec score · Cloud PBX Software | 8.8 (#7) | 8.2 (#13) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | Users can build IVR menus, ring groups and queues in a visual editor and route calls using availability, caller needs and time of day. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | Steinsel, Luxembourg |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Voxbi offers integrations with Odoo, Microsoft 365 and Microsoft Teams, plus a REST API and webhooks for other systems. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | Voxbi is a cloud phone system that replaces on-premises PBX hardware with a browser-based app. |
| Security | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. | Voxbi says it is hosted in the EU, supports SSO with SAML 2.0 or OAuth/OIDC, logs changes and uses real-time anti-fraud monitoring. |
| Support | The cloud phone system pricing page says all plans include 24/7 customer support. | Voxbi One plans include email support, while Voxbi Managed adds phone support and an SLA with downtime credit. |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
Voxbi
- Voxbi FreeFree
- Voxbi Starter€1.20 a month
- Voxbi Plus€2.90 a month
- Voxbi Plus AI€3.10 a month
- Voxbi Channel€14.50 a month
- Voxbi Essential€5.20 a month
- Voxbi Professional€7.70 a month
- Voxbi Business€11.20 a month
- Voxbi Enterprise€17.10 a month
- Voxbi Essential (unlimited calls)€11.60 a month
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.