Nextiva vs Yeastar P-Series Cloud Edition
Nextiva
nextiva.comYeastar P-Series Cloud Edition
yeastar.comSide by side
| Figure | Nextiva | Yeastar P-Series Cloud Edition |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 0 |
| Spec score · Business Phone Systems | 9.3 (#2) | 8.5 (#38) |
| Spec score · Unified Communications as a Service | 8.9 (#2) | 7.7 (#18) |
| Spec score · Telephony Software | 9.0 (#3) | 7.7 (#20) |
| Spec score · Unified Communications Software | 8.8 (#3) | 7.7 (#16) |
| Spec score · Cloud PBX Software | 8.8 (#7) | 7.7 (#18) |
| Spec score · Voip Software | 8.8 (#7) | 7.7 (#16) |
| Auto attendant | Yes | Yes |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | Xiamen, Fujian, China |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | The app marketplace lists integrations including Microsoft Teams, WhatsApp, Outlook, Facebook Messenger, and SMS. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | Yeastar Cloud PBX brings telephony, contact center, and integrations together in one platform for business operations. |
| Security | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. | Listed security capabilities include SSO, two-factor authentication, TLS/SRTP encryption, password policies, and IP and country access restrictions. |
| Support | The cloud phone system pricing page says all plans include 24/7 customer support. | Yeastar provides a support portal for common problems and technical assistance. |
| Voicemail transcription | Yes | Yes |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.
Yeastar P-Series Cloud Edition
Yeastar P-Series Cloud Edition brings business telephony, contact center functions and integrations together in a cloud platform. Users can make and receive calls through mobile, desktop or browser clients, with audio and video calls, screen-sharing meetings, messaging and real-time presence. Call handling includes custom routing, an auto attendant and voicemail transcription. Contact center functions cover inbound call management, outbound campaigns and messaging through WhatsApp, SMS, Facebook and Live Chat. Integrations include Microsoft Teams, Outlook, Google Workspace, Microsoft Entra ID, Red Hat SSO and CRM systems such as Salesforce, HubSpot and Zoho. CRM connections can enable click-to-call, call pop-ups and record synchronization; helpdesk connections support dialing, call logging, contact synchronization and ticket creation. The API can query PBX status, configure features, control calls and monitor events, but requires firmware 84.7.0.17 or later and API enablement. A 30-day trial includes 10 extensions and 10 concurrent calls, with full feature access and no credit card required. Optional AI Receptionist and call transcription require add-on subscriptions. Yeastar was founded in 2006 and is headquartered in Xiamen, China.