Nextiva vs ZorgSocial
Nextiva
nextiva.comZorgSocial
zorgsocial.comSide by side
| Figure | Nextiva | ZorgSocial |
|---|---|---|
| Price from | $15/mo | $59/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 4 |
| Spec score · Social Media Customer Service Software | 8.9 (#8) | 7.7 (#24) |
| Headquarters | Scottsdale, Arizona, United States | Dubai, UAE |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | ZorgSocial brings social marketing management and AI content generation together with an app builder and visual AI cowork tools. |
| Security | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. | The integrations FAQ says integrations use OAuth 2.0, are encrypted, and that ZorgSocial is SOC 2 Type II certified and does not store passwords. |
| Support | The cloud phone system pricing page says all plans include 24/7 customer support. | Essential includes email support, Professional includes priority email and chat, and Enterprise includes dedicated support and a named customer success manager. |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
ZorgSocial
- Essential$59 a month
- Professional$189 a month
- Advanced$289 a month
- EnterprisePriced on request
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.
ZorgSocial
ZorgSocial has no write-up on Specifiction yet; its figures are above.