NextRequest vs Socianote
NextRequest
nextrequest.civicplus.helpSocianote
socianote.comSide by side
| Figure | NextRequest | Socianote |
|---|---|---|
| Price from | — | $99/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 1 | 6 |
| Spec score · Case Management Software | 7.4 (#106) | 8.9 (#3) |
| Audit trail | Yes | All changes are logged automatically in a tamper-evident audit trail. |
| Deployment | cloud | cloud |
| Headquarters | Manhattan, Kansas, United States | Singapore |
| Case intake forms | Yes | Yes |
| Integrations | NextRequest can connect with CivicPlus Municipal Websites to include public records in agency website search results, and the page also names Social Media Archiving, Agenda and Meeting Management, and Municode Codification as connected solutions. | The page says everything is in one place with no integrations to maintain. |
| Mobile apps | No | Yes |
| Reporting dashboards | Yes | Yes |
| Workflow automation | Yes | Yes |
Plans
Socianote
- FreeFree
- Starter$99 a month
- Team$249 a month
- Scale$599 a month
- EnterprisePriced on request
- CustomPrice not published
In their own words
NextRequest
NextRequest has no write-up on Specifiction yet; its figures are above.
Socianote
Socianote is a cloud platform for organisations managing programmes, people and case-related documents. It combines case intake forms, workflow automation, audit trails and reporting dashboards with real-time caseload visibility and overdue-review alerts. Admins can approve intake requests, reassign cases and export organisational data. CSV imports cover people, volunteers, programmes, enrolments and case shells; exports are available as CSV, PDF and per-person files. The free plan is indefinite, needs no credit card and supports up to 3 staff, 50 people, 1 programme and 200 documents. Starter is $99 a month for up to 5 staff, 500 people, 5 programmes and 2,000 documents. Plans are priced by organisation size rather than user count, and annual billing provides two months free, approximately 17% off. Web access is available, with participant and volunteer apps for iOS and Android on Enterprise. Data is encrypted at rest and in transit; staff TOTP MFA is available after enrollment. Each uploaded document is limited to 5 MB.